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Welcome to Zoho Cares
Bienvenido a Soporte de Zoho
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Desk
Automation
Assignment Rules
Assignment Rules
3 Articles
Escalate (SLA)
Escalate (SLA)
1 Article
Support Plans
Support Plans
2 Articles
Actions
Actions
5 Articles
Supervise
Supervise
1 Article
Support Contract & Schedules
Support Contract & Schedules
2 Articles
Macros
Macros
2 Articles
Workflows
Workflows
3 Articles
Blueprint
Blueprint
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Webhooks
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Feeds
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Popular
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Blueprint - An Overview
Creating Workflow Rules
Assigning Tickets using Workflow and Assignment Rules
Automatic Triaging and Assignment of Tickets
Creating and using Macros
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Understanding and Working with Support Plans
Support plans - Scope, Purpose and Benefit
Assign Tickets Manually
Using Macros in Tickets
Working With Custom Actions Gallery