Import / Export
Assisted Data Migration Guide
Whether you’re moving from a cloud-based or on-premise system, you’ll need to find an efficient method of migrating your data to Zoho Desk. Our dedicated migration team can help you migrate your data safely and ensure your help desk operation is up ...
About ticket archiving in Zoho Desk
To enhance your help desk performance and allow the day-to-day ticketing operations to happen much faster, Zoho Desk will automatically archive closed and inactive tickets. Archiving tickets speeds up the loading time for views that have gotten ...
Exporting Help Desk Data
Zoho Desk allows you to export and take a backup of all your helpdesk data in a few simple steps. The Export Data feature allows you to export data (in CSV format) from individual Zoho Desk modules. After exporting the data, you can further validate ...
Importing Data to Zoho Desk
If you've been using a help desk software before Zoho Desk, you must start importing your existing data to Zoho Desk. You can import your support tickets, contacts, customer accounts, knowledge base articles, products, calls, events, and tasks to ...
Manager Dashboard - The HQ
The Headquarters is designed to provide you with live, actionable insights into your helpdesk activities. There are seven informational tools to help you make informed decisions and operate more efficiently. These are the available tools: Incoming ...