General
Understanding the enhanced JWT mechanism for Authenticating Users in the ASAP Help Widget
Types of Users End-users can be categorized as guests or authenticated users based on how they log in to the ASAP add-on. Guest users Guests are users who do not sign in while logging in to the ASAP add-ons. They can access the Knowledge Base module, ...
Generating nonces for the ASAP Help Widget
Suppose your website or mobile app has a CSP (Content Security Policy) with script-src (a directive that controls a set of script-related privileges). In that case, you will not be able to embed the ASAP add-on using the regular code snippet. You ...
Embedding the ASAP Add-On on Sites with a Content Security Policy
Injection-based attacks are some of the most severe and harmful security threats that websites/web apps face. Having a Content Security Policy (CSP) is a powerful way to guard against such attacks. If your website/app has a CSP with the script-src ...
Debugging JWT-Related Errors While Configuring the ASAP Add-On
While setting up an ASAP add-on for your web/mobile app, you might encounter an error related to JSON Web Token (JWT) configuration. It is essential to debug this error because user authentication in the ASAP add-on is possible only through JWTs. ...
Working with the ASAP Add-Ons for Mobile Platforms
The ASAP SDKs for mobile platforms--iOS and Android--make help available within quick reach for the end-users of your mobile apps. Using these SDKs, you can create and customize add-ons that reside within your app and provide end-users with easy ...

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