Working with the ASAP Add-Ons for Mobile Platforms

Working with the ASAP Add-Ons for Mobile Platforms

The ASAP SDKs for mobile platforms--iOS and Android--make help available within quick reach for the end-users of your mobile apps. Using these SDKs, you can create and customize add-ons that reside within your app and provide end-users with easy access to your:
  • Customer support team (to raise tickets or chat with support agents)
  • Knowledge base (to access help articles)
  • User community (to interact with other users of the app)
What this addition ultimately means for end-users is that they do not have to exit your app and visit your website or send an email to contact you for support. They can easily seek help right from within your app, thereby saving time and enjoying a superior customer experience.

For information on how to include the ASAP add-on to your iOS and Android apps, refer to the following links.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series

                                          • Digest

                                          • Functions

                                          • Meetups

                                          • Kbase

                                          • Resources

                                          • Glossary

                                          • Desk Marketplace

                                          • MVP Corner

                                          • Word of the Day

                                            Zoho Marketing Automation

                                              Zoho Sheet Resources


                                                  Zoho Forms Resources

                                                    Secure your business
                                                    communication with Zoho Mail

                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times

                                                      Carry your calendar with you
                                                      Anytime, anywhere

                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now

                                                                      Zoho TeamInbox Resources

                                                                              Zoho DataPrep Resources

                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW

                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now

                                                                                                      • Related Articles

                                                                                                      • Working with the ASAP Add-On for the Web

                                                                                                        Introduction The ASAP add-on for websites makes your help center available within quick reach for your end-customers. By embedding this add-on with your website, you can provide your customers with easy access to your: Customer support team (to raise ...
                                                                                                      • Working with the ASAP SDK for iOS

                                                                                                        SDK version 3.0 The ASAP SDK for iOS provides easy access to help the end-users of your iOS app. Using this SDK, you can create and customize an add-on that resides within your app and provides end-users with easy access to the following help center ...
                                                                                                      • Working with Tickets in the Android App

                                                                                                        The Zoho Desk Android App simplifies the process of resolving customer issues by transforming each concern into a ticket. In order to ensure that no client inquiry is left unaddressed, this user-friendly app allows agents to manage tickets smoothly. ...
                                                                                                      • Working with ASAP SDK for Flutter

                                                                                                        Integrate ASAP SDK to implement the help center services within your Flutter applications. ASAP is a self-service platform that provides the following help center services to the customers: Raise tickets Access the Knowledge Base Interact with other ...
                                                                                                      • Working with Tickets in the iOS App

                                                                                                        The Zoho Desk software enables users and agents to efficiently resolve customer issues. Each issue or complaint that an agent receives from customers is called a ticket. The ticket management system automates the resolution process. Now that we are ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace



                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.

                                                                                                            Zoho Show Resources