Delete a pending user
Deleting is different from Deactivation, as deleting a user is irreversible. Only Pending Users can be deleted. If you want to permanently delete the user from your organization, contact support@zohodirectory.com.
To delete a user:
- Sign in to Zoho Directory
, then click Admin Panel in the left menu.
- Go to Users, then click on a Pending User. You can find the list of Pending Users through the dropdown menu above the list of users.
- Hover over the user you want to delete.
- Click
, then click Delete.
Note:
- The deleted user will lose access to their Zoho Directory account.
- Deleting a user will remove them from your subscription. Your monthly payment will be prorated based on how many days of the month the user had access to Zoho Directory.
- Deleting a user in Zoho Directory will not be reflected in the SAML apps that were assigned to them. Remember to deactivate the user in the SAML app to prevent unexpected bills.
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