Export users from Auth0

1. Sign in to Auth0 as administrator.
   
2. Go to Extensions.
   
3. Scroll down and select the User Import/Export extension.
   
4. Click Install. Once installed, you can view the extension in the Installed Extensions tab.
   
5. Click on the User Import/Export extension.
   
6. Click Accept to authorize the extension.
   
7. Click Export.
   
8. In the User Fields and Column Name fields, add the fields one by one, by referring to the Zoho Directory CSV file template. To get the template:
   
1. Sign in to Zoho Directory .
   
2. Go to Users. Click  icon in the top-right corner.
   
3. Click Import.
   
4. Click Download Sample File. A CSV file containing the sample data will be downloaded.
   
   The mandatory field is Email. Add the email address field as the below format:
   

   User Fields	Column Name
   email	Email

   Other fields are optional and can be included if you have created any such fields for the users in the user_metadata or app_metadata in the User details page. For example, if you have created fields for the users' "department", "group" and "manager" in the user_metadata, then add the fields in the following format:
   

   User Fields	Column Name
   user_metadata.department	Department
   user_metadata.group	Group

9. Under SETTINGS, select Tab Separated Value file (*.csv) for Export Format field.
   
10. Click Export User. Once the export is done, click Download. A compressed file with .gz format will be downloaded.
    
11. Extract the file to obtain the CSV file containing the user details.
    

Import users to Zoho Directory

1. Sign in to Zoho Directory , then click Admin Panel in the left menu.
   
2. Go to Users. Click  icon in the top right corner.
   
3. Click Import.
   
4. Click Choose File, then browse and select the CSV file that you have extracted from the zipped file downloaded from Auth0.
   
5. In the Character Encoding field, choose UTF-8 (Unicode).
   
   
   
   
   
   
6. Click Next. Check and map the fields present in the imported CSV by doing the following:
   
1. To check which fields are already mapped, click Mapped. Check if the mapped details are correct, else edit them.
   
   
2. To check which fields are not mapped, click Unmapped. Map the fields in the CSV file to their appropriate Zoho Directory field.
   
   
3. If there are multiple email addresses, map them all to the Email Address field using the  icon. For the Password field, click Set Password to set a common one-time password for all the imported users, then enter the password. The users will be prompted to change this password when they first sign in.
   
   
   
7. Click Next. The process may take a while. Meanwhile, you can navigate to different tabs or pages if needed. Once the import is done, the imported users will now be added to Zoho Directory.