Import to Zoho Directory - Google Workspace | Getting Started Guides - Zoho Directory

Import users from Google Workspace to Zoho Directory

If you are currently using Google Workspace as your cloud directory service to store your organization data, you can easily import your users to Zoho Directory.

Export users from Google Workspace

  1. Sign in to the Google Admin Console as an administrator.
  2. Under Directory in the left menu, click Users.
  3. Click Download users.
  4. Choose All user info columns and currently selected columns in the pop-up.
  5. Click Download.
  6. A pop-up will appear at the top-right corner. Click Download CSV. A CSV file will be downloaded.

Import users to Zoho Directory

  1. Sign in to Zoho Directory , then click Admin Panel in the left menu.
  2. Go to Users. Click  icon in the top-right corner.
  3. Click Import.
  4. Click Choose File, then browse and select the CSV file that you have downloaded from Google Workspace.
  5. In the Character Encoding field, choose UTF-8 (Unicode).
    Upload CSV file

    Choose character encoding
  6. Click Next. Check and map the fields present in the imported CSV:
    1. To check which fields are already mapped, click Mapped. Check if the mapped details are correct, else edit them.
      Map fields
    2. To check which fields are not mapped, click Unmapped. Map the fields in the CSV file to the appropriate Zoho Directory fields.
      Map fields
    3. If there are multiple email addresses, map them all to the Email Address field using the  icon. For the Password field, click Set Password to set a common one-time password for all the imported users, and enter the password. The users will be prompted to change this password when they first sign in.
      Map multiple email addresses

      Set password
  7. Click Next. The process may take a while. Meanwhile, you can navigate to different tabs or pages if needed. Once the import is done, the imported users will now be added to Zoho Directory.
Once you have successfully imported the users to Zoho Directory, you can view all the imported users in the Users tab. You can now manage users, edit their details, and assign them apps and admin privileges in Zoho Directory. To learn more about how you can manage users in Zoho Directory, check out our detailed admin guide.