Plans and pricing

Browse Zoho Flow's pricing page for everything you need to know about Flow pricing and plans.

Flows

Flow limits

As per our updated subscription plans, you can have unlimited live flows on both standard and professional plans. However the starter free plan is limited to five live flows.

Tasks

What is a task?

A task is a single successful execution of an action. Successful executions of all steps of a flow except trigger, decision, and set variable will be counted as tasks. For instance, if you have a flow with one trigger and two actions every time it executes, it is considered as two executed tasks. The next time the flow executes, the total task count will be four.

As per our updated subscription plans, you can choose the task count required for your business—anywhere from 5000 to 5 million tasks per month.

Let's take a look at how task consumption is calculated with an example flow:

When a new form entry is received, this flow fetches the contact in your CRM to check if the contact exists. If the contact doesn't exist, the flow creates a new contact. Otherwise, it does nothing and the workflow stops there.

Case 1: Contact doesn't exist in your CRM

• Entry submitted trigger: Not counted as a task
• Fetch contact action: Counted as one task
• Decision: Not counted as a task
• Create contact action: Counted as one task

This flow consumes two tasks per execution if it takes this branch. For 100 successful executions, this flow branch uses 200 tasks.

Note: In certain fetch actions, you can choose to create the record if it doesn't exist. If the flow only fetches (record is already available), it will be counted as one task. In cases where the flow creates the record (record is not available during fetch), it will be counted as two tasks.

Case 2: Contact exists in your CRM

In this case, the flow takes the default branch after a decision and stops. This flow consumes one task per execution in this branch. For 100 successful executions, this flow branch uses 100 tasks.

An action in your flow will be counted as a task only after it has been executed successfully. Actions that have failed will not be counted as tasks during that particular execution.

• Entry submitted trigger: Not counted as a task
• Fetch contact action: Counted as one task
• Decision: Not counted as a task
  
  

Task reset frequency

How do I check the tasks consumed in my Flow organization?

You can check the task usage for your Flow organization for the current month by clicking the profile icon in the top-right corner of your Zoho Flow organization.

Is it possible to estimate the tasks that my organization will consume a month based on the flows that I use?

Although you can count the number of actions in each flow, and get the total count, your task usage will depend on how many times each flow is triggered. If there isn't much variation in the number of times your flows trigger during a day, you can calculate the tasks consumed in a day and extrapolate it to arrive an approximate count for a month.

Plan upgrade

If you're finding that the tasks allocated in your current Standard or Professional plan are insufficient for your automation requirements, you have the option to upgrade your plan or adjust your task limit within the same plan. Our updated pricing plans offer this flexibility, allowing you to tailor your subscription to better suit your needs.

To make changes to your plan or task limits:

1. Log in to your Zoho Flow account.
2. Navigate to the profile icon in the top-right corner.
3. Click the Subscription link next to Plan Details.

Please note that addons are no longer supported. Instead, task upgrades are available for both Standard and Professional plans.

Zoho One users - Subscription and Add-ons

For any questions related to pricing and subscription, drop us an email at support@zohoflow.com.