My WhatsApp template is in Pending state. What should I do?

My WhatsApp template is in Pending state. What should I do?

WhatsApp typically reviews and approves each message template within 48 hours or less. It is recommended to wait for the approval process to be completed. If you encounter delays beyond this timeframe, consider checking the status through the WhatsApp Business API platform or refer to the help documentation about creating a template for additional information.

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