Phone
The Phone field in a form collects phone numbers from respondents in a standardized format. For example, in a form for event registration where participants need to provide their contact information, the Phone field allows users to input their phone numbers.
- Field Format: Choose the desired format of the phone number from the Field Format dropdown list. This allows you to tailor the presentation of phone numbers according to regional or organizational preferences. Zoho Forms offers 2 formats for the phone number - International and ### - ### - ####.
- Placeholder Text: Provide a placeholder text to enhance user guidance and set expectations for respondents. Placeholder text serves as a temporary example or hint within the form fields.
- Country Code: If you have opted for International format, you can opt to include the country code in the Phone field. You can also specify the desired countries to be listed in the dropdown, providing a streamlined experience for users.
- Allowed Countries: If you choose to include country code in the Phone field, by default all the country codes will be listed. you can refine the list by selecting only the desired countries from the Allowed Countries dropdown.
- Default Country: If you choose to include country code in the Phone field, you can set a default country to enhance user experience. This can be achieved by selecting a country from the list or automatically determining the country based on the respondent's IP location.
- Range: Specify the minimum and maximum digits that can be entered for a Phone field under Range.
Validation
- Mandatory: Ensure that respondents cannot submit the form without entering the data in this field.
- No Duplicates: Prevent the submission of identical entries.
- Allow only numbers: Ensures that only numeric characters are accepted in the phone number field. This helps prevent users from entering non-numeric characters, ensuring data consistency and accuracy.
- Include phone input confirmation: Selecting this option prompts the respondents to re-enter the phone number for confirmation, ensuring that both inputs match, thus preventing typos.
- OTP Verification: This allows you to send a verification code (OTP) to your respondents phone number to confirm its validity, adding a layer of security and preventing invalid form responses. Learn more.
Implementation Tips:
- Clear Instructions: Provide clear instructions on how respondents should format their phone numbers and use the confirmation field.
- Dynamic Default Country: Consider dynamically setting the default country based on the user's IP location for a personalized experience.
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