Payment Options | PayPal Checkout - Zoho Forms

PayPal Checkout

PayPal Checkout payment gateway configuration

If you have selected PayPal Checkout as the Payment Gateway,
  1. Under Account Information, enter your PayPal Client ID and Client Secret. Refer to the steps required to obtain Client ID and Secret.
  2. Select the required Currency in which you wish to receive payments.
  3. Enter the Payment AmountYou can either set a fixed amount for payment or autofill the Payment Amount with a value from a form field.
    PayPal requires a minimum of $5 USD (or its equivalent amount in other currencies) for transactions.
  4. To test the payment gateway with your form, select Sandbox Mode. Payments made using the sandbox mode will not involve real transactions.
  5. Under Payment Information, you can change the default description that gets included in the email sent to the payers upon successful transactions. You can also include form responses in the description by clicking the merge icon.
  6. Shipping Preference

           Under Shipping Information, select your Shipping Preference from any of the following options:
    • No Shipping: Select this option if you have no shipping preference.

    • Payer-editable Address: This option will provide your form respondents with the option to edit their shipping address on PayPal's payment page. You can choose to map PayPal's  Name  and  Address  fields with the corresponding form fields as shown.

      PayPal Checkout Shipping Information
      Notes
      Note: If you have not mapped PayPal's Address field with the corresponding form field, then the address from your form respondent's PayPal account will be used on the payment page by default. If the respondent has not provided any address in the PayPal account, they will still be able to provide an address on the payment page.
    • Fixed Address: This option restricts your form respondents from editing their shipping address on PayPal's payment page. Map PayPal's Name and Address fields with the corresponding form fields as shown.

      PayPal Checkout Shipping Information
      Notes
      Note: To avoid transaction failure, the form's Address field mapped with PayPal's Address field should be set as mandatory in your form and not be hidden. 

Under Payer Information, you can include Name, Email, Surname and Address of the respondent by mapping them to your form fields.This information will be pre-filled in the merchant site during payment.

Webhook Configuration

  1. Under Webhook Configuration, copy the Webhook URL.
  2. Login to your PayPal Developer dashboard and navigate to Apps & Credentials.
  3. Select the required App name.
  4. Under Webhooks, click Add Webhook and paste the copied URL into the Webhook URL field.
  5. Under Event types, look for the Checkout section and select the event checkout order approved.
  6. Once the webhook is added, copy the Webhook ID.
  7. Now, in the Payment Settings of PayPal Checkout in your form builder, paste the copied Webhook ID.
NotesNote: Enabling multiple events under Event types will cause PayPal to send unnecessary payment related requests to Zoho Forms.


Steps to obtain PayPal Client ID and Secret

  1. Go to PayPal and click Log in to Dashboard if you are not already logged in.
  2. Under DASHBOARD, go to My Apps & Credentials.
  3. Select Sandbox or Live, depending on your requirement.
    • If your selection is Sandbox, enter an App Name. Pick from the Sandbox Business Account list and click Create App.

    • If your selection is Live, click Create App. Enter an App Name and click Create App.

  4. Copy the Client Key and the Client Secret credentials.
Notes
Note:
  1. If you have configured the Payment field using Paypal Checkout, your form respondents can make payments directly using a credit card, without having to create a PayPal account.
  2. Based on the region and availability, PayPal Checkout supports the following modes of payment: PayPal, Credit or debit cards, PayPal Credit, Venmo, SEPA-Lastschrift, Bancontact, EPS, Giropay, iDEAL, MyBank, Przelewy24, and Sofort.
Info
When configuring payment gateways, sensitive information like secret keys and tokens are encrypted before they are stored in our database and are never exposed to other third party apps.


        Create. Review. Publish.

        Write, edit, collaborate on, and publish documents to different content management platforms.

        Get Started Now


          Access your files securely from anywhere

            Zoho CRM Training Programs

            Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

            Zoho CRM Training
              Redefine the way you work
              with Zoho Workplace

                Zoho DataPrep Personalized Demo

                If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

                Zoho CRM Training

                  Create, share, and deliver

                  beautiful slides from anywhere.

                  Get Started Now


                    Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                    BOOK A SESSION







                                Quick LinksWorkflow AutomationData Collection
                                Web FormsEnterpriseOnline Data Collection Tool
                                Embeddable FormsBankingBegin Data Collection
                                Interactive FormsWorkplaceData Collection App
                                CRM FormsCustomer ServiceAccessible Forms
                                Digital FormsMarketingForms for Small Business
                                HTML FormsEducationForms for Enterprise
                                Contact FormsE-commerceForms for any business
                                Lead Generation FormsHealthcareForms for Startups
                                Wordpress FormsCustomer onboardingForms for Small Business
                                No Code FormsConstructionRSVP tool for holidays
                                Free FormsTravelFeatures for Order Forms
                                Prefill FormsNon-Profit

                                Intake FormsLegal
                                Mobile App
                                Form DesignerHR
                                Mobile Forms
                                Card FormsFoodOffline Forms
                                Assign FormsPhotographyMobile Forms Features
                                Translate FormsReal EstateKiosk in Mobile Forms
                                Electronic Forms
                                Drag & drop form builder

                                Notification Emails for FormsAlternativesSecurity & Compliance
                                Holiday FormsGoogle Forms alternative GDPR
                                Form to PDFJotform alternativeHIPAA Forms
                                Email FormsFormstack alternativeEncrypted Forms

                                Wufoo alternativeSecure Forms

                                TypeformWCAG

                                  Zoho FSM Video Tutorials


                                        All-in-one knowledge management and training platform for your employees and customers.

                                                  Create. Review. Publish.

                                                  Write, edit, collaborate on, and publish documents to different content management platforms.

                                                  Get Started Now




                                                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                        Manage your brands on social media


                                                                          • Desk Community Learning Series


                                                                          • Digest


                                                                          • Functions


                                                                          • Meetups


                                                                          • Kbase


                                                                          • Resources


                                                                          • Glossary


                                                                          • Desk Marketplace


                                                                          • MVP Corner


                                                                          • Word of the Day


                                                                          • Ask the Experts


                                                                            Zoho Sheet Resources

                                                                             

                                                                                Zoho Forms Resources


                                                                                  Secure your business
                                                                                  communication with Zoho Mail


                                                                                  Mail on the move with
                                                                                  Zoho Mail mobile application

                                                                                    Stay on top of your schedule
                                                                                    at all times


                                                                                    Carry your calendar with you
                                                                                    Anytime, anywhere




                                                                                          Zoho Sign Resources

                                                                                            Sign, Paperless!

                                                                                            Sign and send business documents on the go!

                                                                                            Get Started Now




                                                                                                    Zoho TeamInbox Resources





                                                                                                              Zoho DataPrep Demo

                                                                                                              Get a personalized demo or POC

                                                                                                              REGISTER NOW


                                                                                                                Design. Discuss. Deliver.

                                                                                                                Create visually engaging stories with Zoho Show.

                                                                                                                Get Started Now








                                                                                                                                    • Related Articles

                                                                                                                                    • How to use a default value of amount to collect payments?

                                                                                                                                      Let's all agree!! Online forms make everything hassle-free in business. You can gather any information you need from your customers and Zoho Forms is here to make the process much easier. With Zoho Forms, you can collect payments from customers using ...
                                                                                                                                    • Payment

                                                                                                                                      An online payment form is a digital document that you can use to collect payment information from customers over the internet. Online payment forms offer a fast, convenient, and secure way for businesses to collect payments from customers. With Zoho ...
                                                                                                                                    • How to set up a Payment field

                                                                                                                                      Table of Contents Overview Payment Type Zoho Forms' Integrated Gateways Zoho Checkout's Payment Gateways Overview To configure a payment field, Add a Payment field from the Advanced Fields to your form. In the Payment Settings pop-up, enter a label ...
                                                                                                                                    • Overview

                                                                                                                                      An online payment form is a digital document that you can use to collect payment information from customers over the internet. Online payment forms offer a fast, convenient, and secure way for businesses to collect payments from customers. With Zoho ...
                                                                                                                                    • PayPal Standard

                                                                                                                                      If you have selected PayPal Standard as the Payment Gateway, Enter your PayPal Account - Email Address and select the required Currency in which you wish to receive payments. Enter the Payment Amount. You can either set a fixed amount for payment or ...
                                                                                                                                      Wherever you are is as good as
                                                                                                                                      your workplace

                                                                                                                                        Resources

                                                                                                                                        Videos

                                                                                                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                        eBooks

                                                                                                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                        Webinars

                                                                                                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                        CRM Tips

                                                                                                                                        Make the most of Zoho CRM with these useful tips.



                                                                                                                                          Zoho Show Resources