Tracking Referrals | Zoho Forms

Tracking Referrals

Tracking referrals will help you learn where your respondents find your form from. This way, you can find where most of your traffic is originating from.

For example, if you are embedding  a form on two of your web pages, say  Home  page and  Contact Us  page. By default,  the value of the  document.referrer  controlled by the referral policy on your website (that is, the  website's domain, or the website URL, or even an empty value) will be captured in the All Entries section under the  Referrer Name column.

To track custom referrals, you need to add a tracking parameter at the end of your  Form Permalink (URL)  before embedding the iframe or JavaScript code in your webpage. 

Tracking referrer name when you have embedded form using iframe

If you want to specifically capture the webpage from which the form entry is received, then add a tracking parameter accordingly to the permalink of your form before embedding it as shown below.

 Home page:

<iframe frameborder="0" style="height:500px;width:99%;border:none;" src=' https://forms.zohopublic.com/zylker/form/Workshop/formperma/136dhmA8E0?referrername=homepage'></iframe>

Contact Us page: 

<iframe frameborder="0" style="height:500px;width:99%;border:none;" src=' https://forms.zohopublic.com/zylker/form/Workshop/formperma/136dhmA8E0?referrername=contactus'></iframe>

This will help you know if a customer filled out your form from your Home page or Contact Us page.

Tracking referrer name when you have embedded form using JS Code

  1. In your form builder, navigate to the Share tab and click Embed in the left menu.
  2. Click Javascript  and click Customize Now.
  3. Select Include URL Parameters and set Referrer Name as the Parameter Name and enter the Parameter Value as shown.



    This helps you track the source from which the form was filled.