Subscription & Add-Ons | Zoho Forms - User Guide

Subscription & Add-Ons


Zoho Forms offers a Free plan without any trial period to the users. If you are looking for more features, you can subscribe to any of our plans that bring together the commonly needed features into different packages to fit your needs and budget.
You can upgrade or downgrade from your current plan, renew your subscription, and supplement your current plan with add-ons.

Upgrade Plan  

To upgrade your Zoho Forms subscription from the current plan,

  1. Log in to your Zoho Forms account and click the Subscription link in the top-right corner. You will be taken to the payment page where you can view your current plan.

  2. Click Upgrade under your desired plan.


Downgrade Plan  

To downgrade your Zoho Forms subscription from the current plan,

 

  1. Log in to your Zoho Forms account and click the Subscription link in the top-right corner. You will be taken to the payment page where you can view your current plan.

  2. Click Downgrade under the required plan.

Downgrade on Play Store  

If you have purchased any of our paid plans from the Google Play Store and wish to cancel your subscription,

  1. Open Google Play Store from your Android device.

  2. Choose Zoho Forms from Menu > Subscriptions.

  3. Tap Cancel and confirm the cancellation. 

Downgrade on App Store  

If you have purchased any of our paid plans from the App Store and wish to cancel your subscription,

  1. Open Settings App and tap [your name] > iTunes & App Store.

  2. Tap your Apple ID at the top of the screen, then tap View Apple ID. Sign in with your Apple ID.

  3. Tap Subscriptions, then tap Zoho Forms.

  4. Tap Manage, and then tap Cancel Subscription.

Renewal of Subscription  

Your subscription will automatically be renewed and your credit card will be auto- debited on the next renewal date unless you have cancelled the plan.

If your plan is cancelled due to a payment failure and you wish to subscribe to your desired plan,

  1. Log in to your Zoho Forms account and click the Subscription link in the top-right corner. You will be taken to the payment page where you can view your current plan. 

  2. Click Upgrade under your desired plan to upgrade your Zoho Forms subscription.

Add-Ons  

Sometimes you might require only a few additional features to boost your existing plan. You can supplement your current plan with the following Add-ons:

  • 10,000 additional submissions for $10 per month.

  • 5 GB of extra storage for $5.

Note: These add-ons do not apply to our Free plan.

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