Why are emails not getting triggered on form submissions?

If the From address contains your domain (For example: zylker.com) and the email was generated from Zoho (public.zohoforms.com), the notification emails might be blocked by the recipient domain's anti-spam policy.

You can configure DKIM settings for your account where the inserted Zoho domain in the triggered email would be replaced by your domain (zylker.com) improving the email deliverability.

Refer to the steps to configure the DKIM settings.

If you are still facing issues after configuring DKIM settings, please write to us at support@zohoforms.com.

EU Customers: Write to support@eu.zohoforms.com.

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