DKIM Configuration | Zoho Forms - User Guide

DomainKeys Identified Mail (DKIM)

DKIM is a security mechanism that validates an email, checking if emails were sent from a valid source and not tampered with during transit. DKIM ensures that emails will be delivered to the inbox of its intended recipient since the validity of the email has already been verified.

Configuring DKIM

Before you send emails using an authenticated domain from Zoho Forms, you mus t add your domain   a nd get it verified under Control Panel.

To configure DKIM,
  1. Log in to Zoho Forms and click your profile picture to access the  Control Panel .
  2. Click  DKIM Configuration  under  Notification Settings .

    DKIM Configuration
  3. To add a new domain, click  Add New Domain.  
  4. Enter your domain details (for example, zylker.com)  in the popup, then click  Add Domain .
  5. The domain status will be listed as  Pending .
  6. Hover over the added domain and click  View details .
  7. Copy the  Hostname  and  Host value  generated.
  8. Go to your DNS settings and add the Hostname and the Host value as TXT record and click  Publish .
  9. Once done, in the DKIM configuration tab in Zoho Forms, hover over the domain again, and click  Verify .
  10. The status will be changed to  Verified

Sending Emails via Verified Domains

Once you complete the DKIM configuration and get your domain verified, you can use it to send emails from Zoho Forms.

  1. After creating a form, in your form builder, navigate to  Settings  >  General Settings  >  Advanced Settings.  
  2. Choose a DKIM authenticated domain from the  Send email via  dropdown. 
  3. Henceforth, all emails for this form will be sent from the selected domain.

Note : Only if your email address contains an authenticated domain name, emails will be sent using that domain. If not, emails will be sent using the default domain from Zoho Forms.

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