Zoho FSM | Entity Log

Entity Log

You can oversee and track the activities in the FSM modules through the Entity Log. To view the Entity log, navigate to Setup > Data Administration > Audit Log and select the Entity Log tab.
 

 
Click on an entry to see its details. From the Log Details overlay, you can also navigate to the record in question.
 

Filters  

Any of the following filters can be applied along with the Date filter to obtain the entity log entries:
  1. User
  2. Module
  3. Action
  4. Record Id

Date Filter

The Date filter will have the following values:
  1. Today
  2. Yesterday
  3. Last 7 days
  4. Last 30 days
  5. Specific date - Any date within the previous 60 days
  6. Custom Range - Any date range within the previous 60 days

User Filter   

The user filter will list all the active users.

Sub Type Filter  

The Sub Type filter lets you choose the module that the user has performed an action on.
  1. Contacts
  2. Companies
  3. Requests
  4. Estimates
  5. Work Orders
  6. Service Appointments
  7. Assets
  8. Users
  9. Crew
  10. Trips
  11. Time Off
  12. Products (Services And Parts)
  13. Invoices

Action Filter  

The Action filter will have the values that the user can perform on the modules in the sub type filter.
  1. Create
  2. Update
  3. Delete

Record Id 

Filter to search entity logs using a specific module record ID.

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