How to add a user to a crew?
How to add a user to a crew?
To add Crew Members:
Go to the
Crew Members tab
and click
+ Create.
In the
Create Member box:
Select the
Service Resource.
Set the
Start Date Time
and
End Date Time.
Click
Create
.
The user must be assigned to the same territory as the Crew and for the same date range.
Otherwise, you will encounter the “SR not found” error.
Refer to this article for more details:
Why am I seeing an SR not found error when adding a user to a Crew in Zoho FSM?