How to add custom fields or sections in the Contact module?
To create custom fields or sections in the Contacts module:
- Navigate to Setup > Customization > Modules and Fields.
- Select the module (eg. Contacts).
- On the Module Builder page:
- Drag and drop fields from the New Fields tray into the layout.

- Set its properties (e.g., field label, type, mandatory, etc.).

- Click Save to apply the changes.

- Only users with the Administrator profile can access this option.
- The number of custom fields you can create depends on your Zoho FSM edition.
- Please refer to our pricing help for comprehensive details.