How to add custom fields or sections in the Contact module?

How to add custom fields or sections in the Contact module?

To create custom fields or sections in the Contacts module:
  1. Navigate to Setup > Customization > Modules and Fields.
  2. Select the module (eg. Contacts).
  3. On the Module Builder page:
    1. Drag and drop fields from the New Fields tray into the layout.



    2. Set its properties (e.g., field label, type, mandatory, etc.).



    3. Click Save to apply the changes.

Notes
  1. Only users with the Administrator profile can access this option.
  2. The number of custom fields you can create depends on your Zoho FSM edition.
  3. Please refer to our pricing help for comprehensive details.