What types of discounts are available in Zoho FSM?
In Zoho FSM, discounts can be applied in two ways:
- By Amount
- By Percentage
You can also choose the level at which the discount is applied:
- Line item level – applies to a specific service or part
- Transaction level – applies to the subtotal before or after tax
Choosing the level at which the discount is applied
These discount settings are synced with Zoho Books / Zoho Invoice and can be configured under: Settings > Setup & Configurations > General > Do you give discounts?
- I don't give discounts
- At Line Item Level

- At Transaction Level
- Discount before tax
- Discount after tax

Refer the
help for more details.