Tax And Discount Preferences

Tax And Discount Preferences

Tax Settings For Service And Parts During Transactions

Use these settings to choose how taxes are applied to services and parts in your transactions (Estimates, Work Orders, Service Appointments, and Invoices). The changes that you make will reflect in Zoho Books/Invoice (Settings > General Preferences > Do you sell your items at rates inclusive of Tax?) too and vice versa.

Tax Exclusive

If you choose Tax Exclusive, the price of the services and parts will not include the taxes. The taxes will be applied to the Sub Total as an additional amount.
 
Example: The List Price for the service Capacitor and Contactor Repairs is $20, for the part Contactors is $10, and for the part Relays is $5. When the taxes are applied, the Line Item Amount for each line items will be $20.80, $10.40, and $5.20 respectively. Thus, the Sub Total is $35 ($20 + $10 + $5), Tax Amount is $1.4 ($0.80 + $0.40 + $0.20) and the Grand Total (Sub Total + Tax Amount) is $36.5 ($35 + $1.4). Here, the Discount and Adjustment are zero.


Tax Inclusive

If you choose Tax Inclusive, the price of the services and parts will include the tax amount as well. The Sub Total too will include the tax amount.
 
Example: The List Price for the service Capacitor and Contactor Repairs is $20. This includes the tax amount of $0.769. Similarly, the List Price ($10) of the part Contactors includes the tax amount of $0.384, and the List Price ($5) of the part Relays includes the tax amount of $0.192. Thus, the Sub Total ($35) includes the Tax Amount of $1.35 ($0.769 + $0.384 + $0.192). Here, the Discount and Adjustment are zero.


Discount settings during transactions

The following settings are available for how to handle Discount in transactions (Estimates, Work Orders, Service Appointments, and Invoices). The changes that you make will reflect in Zoho Books/Invoice (Settings > Preferences > GeneralDo you give discounts?) too and vice versa.
  1. I don't give discounts
  2. At Line Item Level
  3. At Transaction Level (Before Tax)
  4. At Transaction Level (After Tax)

I don't give discounts

If you do not want to provide any discount, choose this option.

At Line Item Level

The discount will be applied to each service/part. The tax will be calculated after the discount is applied. You can choose whether the discount should be applied as an amount or percentage.
 
Example: The List Price of the service is $20.00. The tax setting here is Tax Inclusive. Therefore, the discount of $10.00 will be applied on $19.23 leaving $9.23. The tax will be calculated this on amount ($9.23) resulting in the Line Item Amount of $9.60 ($9.23*1.04).


At Transaction Level (Before Tax)

The discount will be applied to the Sub Total. The tax will be calculated after the discount is applied. You can choose whether the discount should be applied as an amount or percentage.
 
Example: The Sub Total is $20.00. The tax setting here is Tax Inclusive. Therefore, the discount of $10.00 will be applied on $19.23 leaving $9.23. The tax will be calculated on this amount ($9.23) resulting in the Grand Total of $9.60 ($9.23*1.04).


At Transaction Level (After Tax)

The discount will be applied to the Sub Total. The tax will be calculated before the discount is applied. You can choose whether the discount should be applied as an amount or percentage.
 
Example: The tax setting here is Tax Inclusive. Therefore, the Sub Total $20.00 includes the tax amount ($0.77). The discount of $10.00 will thus be applied to the Sub Total resulting in a Grand Total of $10.00 ($20.00 - $10.00)


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