1. Track Labor Costs Accurately: Arrive at labor costs using the technician hours logged in timesheets.
   
2. Account for Travel Expenses: Use Trip Cost to log travel-related costs, including transport type, distance covered, and total expenses.
   
3. Record Service and Part Costs: Track the cost of services and parts at the line-item level, ensuring every estimate, work order and service appointment captures the associated costs for accurate job costing.
   
4. Profit and Loss Insights at a Glance: Work Orders provide a consolidated view of total costs, showing profit or loss while also comparing actual prices with cost prices.
   
5. Get Detailed Insights in Service Appointments: View a complete breakdown of costs in the Time Sheets and Trips tabs, including labor hours, trip expenses, and technician details.
   
   

 Available in Editions: Professional, Premium

Permission Required: Job Costing, Show Cost

Enabling Job Costing

1. Navigate to Setup > Field Service Settings > Job Costing and click Enable.
   
   
   
   
2. Once enabled, you can configure the following settings:
   
1. Service and Parts Cost
   
2. Trip Cost
   
3. Labour Cost
   

Service and Parts Cost

Trip Cost

1. Enable the toggle for Trip Cost.
   
2. In the overlay that opens, enter a Transport Mode and Cost Per Unit Distance.
   
3. Click Add New to add new entries.
   
4. Hover over an entry and click on  to mark it as the default transport type. While creating a trip, if you don't specify the Mode of transport, then the default transport type will be used. Click on the Delete [] icon to remove the entry.
   
5. Click Save.
   

Click on to make any changes at any later stage.

Labour Cost

Click on Edit [] to change the value at any time.

Using Job Costing 

In Work Orders 

1. On the Services and parts tab of the Work Order Details page, you can view a summarized breakdown of costs that clearly indicates whether you have earned a profit or incurred a loss.

   
   
   
   
2. In the Services and parts tab, it will be indicated whether there is a S&P (Services & Parts) profit or loss. It is arrived at by deducting the Line Item Cost from the Grand Total.
   
   
   

In Service Appointments 

1. On the Services and parts tab of the Service Appointment Details page, you can view a summarized breakdown of costs that clearly indicates whether the job resulted in a profit or a loss.
   
   
   
   You can see these details in the mobile app too.
   
   
   
   
2. The Time Sheets tab in the Service Appointment Details page provides a summary of:
   
1. Number of users who logged time sheets
   
2. Time Sheets logged
   
3. Billable Hours is the number of hours logged in the time sheets for service line items whose Quantity Calculation Mode is Auto (Timesheet based).
   
4. Non Billable Hours is the number of hours logged in the time sheets for service line items whose Quantity Calculation Mode is Manual.
5. Total Hours is the sum of Billable and Non Billable Hours.
6. Total Labour Cost is the sum of the Labour Costs associated with each time sheets.
   
   
   
   You can see these details in the mobile app too.
   
   
   
   
3. The Trips tab in the Service Appointment Details page provides a summary of:
   
1. Trips created
   
2. Number of Technicians involved
   
3. Total Hours of all the trips
   
4. Total Distance traveled
   
5. Total Trip Expense
   
   
   
   You can see these details in the mobile app too.
   
   
   

In Trips 

In Time sheets 

1. While creating or editing a Time Sheet, the Labour Cost Per Unit Hour will be populated based on the service resource selected. You can change it if required.