MCP Webinars and Video Tutorials
Webinars
Streamlining Customer Onboarding
Webinar Overview
What if onboarding a new customer required nothing more than a single prompt? In this video, we walk through how to configure an MCP server and prompt Claude to autonomously handle a complete customer onboarding workflow, from context to execution, without manual intervention at each step. Whether you are new to MCP or exploring what the Zoho MCP service can do for your business, this video covers everything from how MCP works and how it compares to traditional APIs, to a live demo of the customer onboarding use case in action.
Watch Webinar
Building a Banquet Manager For Hospitality Assistance
Webinar Overview
MCP (Model Context Protocol) provides AI systems the context they need to act autonomously and accurately. Whether you're working with Claude, ChatGPT, Gemini, or any MCP-compatible AI model, an MCP server lets the model understand your business environment and execute operations through natural language prompts.
The Zoho MCP simplifies this further by handling the secure delivery of context and actions to the model. You have the option to start with a pre-configured MCP server or create one from scratch, making it straightforward to automate workflows with minimal human intervention.
This video focuses on building a Hotel Banquet Manager Assistant. This assistant will act as a natural language companion for banquet teams. It can check hall availability, validate partition setups, retrieve bookings and customer information, answer operational queries, and suggest suitable configurations. This video also details leveraging an MCP Client's intelligence to support banquet managers in producing competitive quotations by gathering and comparing market data in real time.
In this video we will also learn:
In this video we will also learn:
- To build an MCP-powered assistant using the Zoho MCP service
- To use MCP servers to supply required context to AI models
- To apply the Zoho MCP service to streamline business operations across the hospitality, real estate, healthcare, and education sectors.
Watch Webinar
Ten Business Cases Connecting Various Zoho Services Through Zoho MCP
Webinar Overview
Watch 10 real business use cases in action, covering smart scheduling and cross-app automation with Zoho Bookings and other Zoho services. The following video will demonstrate connecting Claude.ai (MCP Client) to your Zoho MCP Server, and executing several business cases that require connecting the Zoho Bookings service with:
- Zoho Books: To automatically generate invoices & draft payment emails.
- Zoho CRM: To automatically create deals in CRM with data from Zoho Bookings.
- Zoho Desk: To automatically create support tickets when required.
- Zoho Analytics: To create a KPI and chart loaded customer dashboard.
- HubSpot: To detect duplicates and sync contacts.
Watch Webinar
Analyzing and Fixing Crashes in Mobile Applications Using Zoho MCP
Webinar Overview
The following video details using configuring a Zoho MCP server with MCP Tools from the Zoho Apptics service and connecting to an MCP Client. Using this setup, you will be able to fetch application crash data, and enable developers to leverage their MCP Client's intelligence to find solutions using nothing but simple natural language prompts.
Watch Webinar
Creating Autonomous Accounting Workflows With Zoho MCP
Webinar Overview
The following video will detail creating a Zoho MCP server and configuring it with MCP Tools from the Zoho Books service to allow powerful MCP Clients like Claude.ai and ChatGPT to create and manage your accounting workflows. Using Zoho MCP, the AI agents will be able the automate invoicing, track expenses, and provide actionable reports. Using simple natural language prompts, you can help businesses cut down on manual finance operations, and use conversational AI to perform accounting operations while simultaneously ensuring security and control.
Watch Webinar
Zoho MCP and Claude Transforms Zoho Services into a Conversational AI Workspace
Webinar Overview
Your Zoho data is structured, organized, and sitting there. The question is whether it is actually working for you. In this video, Aditya, CTO and Co-founder of The Desk, and Ashritha from their development team walk through how Zoho MCP and Claude turn your Zoho ecosystem from a passive database into a conversational, action-ready workspace.
They cover the operational ceiling every growing business eventually hits, what MCP actually is and how its three players, Claude, the MCP Server, and Zoho, work together, and close with a live demo showing one prompt pulling live data across Zoho CRM, Inventory, Projects, and Desk simultaneously, and updating CRM records directly from the Claude interface.
Watch Webinar
Useful Links
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Zoho FSM Video Tutorials
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho CPaaS?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Get Started With Zoho MCP
What is MCP? Model Context Protocol (MCP) is an open protocol that establishes the standardized manner in which applications can interact with Large Language Models (LLMs). Leveraging MCP allows you instruct the the LLM in the right context to carry ...Zoho MCP FAQ
General Is Zoho MCP only for Zoho services? No. There are several tools from multiple third-party services like TrainerCentral, SDPonDemand, EndpointCentral, and more. There are plenty more services that are being consistently added such as GitLab, ...Zoho MCP Implementation Guide
This help document will detail the steps that need to be performed to implement various features of the Zoho MCP service. Create a Zoho MCP Server To create a Zoho MCP Server: Go to Zoho MCP Console. Click Create MCP Server. Provide a name for your ...Zoho MCP Glossary
Agent Mode An operational mode in which an LLM or AI model is given a set of tools, allowed to determine appropriate tool use, adapt to a changing environment, and form synthesized conclusions based on tool output. This enables an LLM or AI model to ...Zoho MCP Support Policy
Support is available for all Zoho MCP users The Zoho MCP support is available to all users for any concerns related to the platform. You can contact support for: Bugs in the Zoho MCP console Guidance in using the platform General queries about the ...
New to Zoho LandingPage?
Zoho LandingPage Resources