What Happens to Your Notes When Using AI Features

What Happens to Your Notes When Using AI Features

Overview

Zoho Notebook provides AI-powered features to help you generate, enhance, summarize, and work with your notes more efficiently.

When you choose to use Notebook AI, the content required to perform the requested AI action may be processed by Zoho's AI systems or supported third-party AI providers, depending on the feature being used.

This article explains what happens to your Notebook content when you use AI features and what you should consider before submitting content for AI processing.

What Data May Be Processed?

When you use a Notebook AI feature, relevant data required to process your request may be used. This can include, but is not limited to:

  • Content from your notes
  • Selected text or content
  • Prompts and queries you enter
  • Other information required to provide the requested AI functionality

The information processed depends on the AI feature you choose to use and the content involved in your request.

How Is Your Data Processed?

Notebook AI uses a combination of Zoho's in-house AI systems and may use supported external AI models.

Depending on the AI feature, relevant content from Zoho Notebook may therefore be transmitted to and processed by a third-party AI provider in addition to processing performed through Zoho's own AI systems.

For example, AI-powered generation and assistance features may require user input, such as prompts or note content, to be processed by an external AI service to generate the requested response.

Does Notebook AI Process All My Notes?

No, Notebook AI does not automatically process all the notes stored in your Notebook account.

Relevant content is processed when you choose to use an AI-powered feature and only as required to perform the requested AI functionality.

Be Mindful of the Content You Submit

Before using Notebook AI, consider the type of information you are submitting for AI processing.

If you have concerns about sharing particular information, you should refrain from entering or submitting that content to Notebook AI features or take any additional precautions appropriate to the sensitivity of the information.

This is particularly important when working with sensitive, confidential, personal, or proprietary information.

Review the Privacy Policy

We recommend reviewing Zoho's Privacy Policy and the applicable information about third-party service providers before using Notebook AI.

These resources provide additional details about how Zoho handles your information and the third-party providers that may be involved in delivering specific AI-powered functionality.

As AI capabilities and the services supporting them may evolve, refer to the latest Privacy Policy and related privacy documentation for the most up-to-date information.

Frequently Asked Questions

1. Is my entire Notebook account shared with an AI provider?

No, Notebook AI does not automatically send all the notes in your account for AI processing. Relevant content is processed when you choose to use an AI feature and as required to provide the requested functionality.

2. What information may be processed when I use Notebook AI?

Depending on the feature, information such as your prompts, queries, selected content, note content, and other relevant inputs may be processed to provide the requested AI functionality.

3. Does Notebook AI use third-party AI providers?

Yes. Certain Notebook AI features may use supported third-party AI providers in addition to Zoho's own AI systems.

4. Should I use Notebook AI with confidential or sensitive information?

If you have concerns about specific content being processed through an AI feature, we recommend that you refrain from submitting that information or take appropriate precautions before using the feature.

5. Where can I learn more about how my data is handled?

You can refer to Zoho's Privacy Policy and the applicable sub-processor and third-party service provider information for additional details about how data is handled and the service providers involved.

Need Further Assistance?

If you have questions about data privacy or the use of AI features in Zoho Notebook, contact the Zoho Notebook support team at support@zohonotebook.com.

How AI Works in Zoho Notebook

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