Custom authentication with Microsoft Entra ID

Custom authentication with Azure enables SAML-based single sign-on (SSO) from Azure to Zoho One. With SSO, you and your employees can sign in to Azure and access Zoho One directly, without having to sign in to Zoho One.

To set up custom authentication with Azure:

Sign in to Microsoft Azure portal as an admin.
Click Microsoft Entra ID.
Click Enterprise applications in the left navigation menu.
Click New Application.
Type 'Zoho One' under the Search application box.
Select Zoho One, then click Create in the bottom-right corner.
Go back to Enterprise applications, then click Zoho One.
Click Set up single sign-on , then choose SAML.
Edit Basic SAML Configuration, then do the following:

Copy and enter the following details based on the Data Center (DC) your Zoho One account is present in:

Note: Make a note of the last part of the Assertion Consumer Service (ACS) URL found in Zoho One's Custom Authentication page. This is your <ZOID>, and will be used in the Sign-on URL. For example, if your ACS URL was "https://accounts.zoho.com/signin/samlsp/71*****60", your <ZOID> would be 71*****60.

Zoho One account DC	Identifier (Entity ID)	Relay state	Sign-on URL (optional)
US	one.zoho.com	https://one.zoho.com	https://accounts.zoho.com/samlauthrequest/<ZOID>?serviceurl=https://one.zoho.com
EU	one.zoho.eu	https://one.zoho.eu	https://accounts.zoho.eu/samlauthrequest/<ZOID>?serviceurl=https://one.zoho.eu
IN	one.zoho.in	https://one.zoho.in	https://accounts.zoho.in/samlauthrequest/<ZOID>?serviceurl=https://one.zoho.in
AU	one.zoho.com.au	https://one.zoho.com.au	https://accounts.zoho.com.au/samlauthrequest/<ZOID>?serviceurl=https://one.zoho.com.au
CN	one.zoho.com.cn	https://one.zoho.com.cn	https://accounts.zoho.com.cn/samlauthrequest/<ZOID>?serviceurl=https://one.zoho.com.cn
JP	one.zoho.jp	https://one.zoho.jp	https://accounts.zoho.jp/samlauthrequest/<ZOID>?serviceurl=https://one.zoho.jp

Reply URL (Assertion Consumer Service URL): Enter the ACS URL found in Zoho One's Custom Authentication page.

Under SAML Certificates, download Certificate (Base64).
Under Set up Zoho One, copy the Login URL and Logout URL.
Use the details from Steps 10-11 to finish adding the IdP in Zoho One. Select the required IdP, and follow the below instructions under SAML tab:

Enter Login URL under Sign-in URL.
Enter Logout URL under Sign-out URL.
Upload Certificate (Base64) under Verification Certificate.

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