Configure mail settings for a group
Create a group email address
Once you create a group email address, the task of sending emails to separate users is simplified as you can send a single mail to the group email address instead. To create a group email address, you need to have verified your domain. Learn how to verify a domain here.
The steps to configure mail settings for a group vary between three User Interfaces supported in Zoho One. Select the UI version you use from the tabs below and proceed with the steps that follow.
One Experience UI
Spaces UI
Unified UI
One Experience UI
- Sign in to Zoho One, then click the Admin Panel icon
on the top-right corner.
- Click User Management in the left menu, then select Groups.
- Click the group you need. Click Manage Email Address.
- Enter an email address.
1. Manage Email Address will be available only when you have added Zoho Mail.
2. Only email addresses belonging to mail hosting-enabled domains can be added as group email aliases. - Click Add.
Once you have added a group email address, you will be able to see new tabs to configure your email settings.
Spaces UI
- Sign in to Zoho One, then click the Directory Settings icon
on the top-right corner.
- Click User Management in the left menu, then select Groups.
- Click the group you need. Click Manage Email Address.
- Now, enter an email address.
1. Manage Email Address will be available only when you have added Zoho Mail.
2. Only email addresses belonging to mail hosting-enabled domains can be added as group email aliases. - Click Add.
Once you have added a group email address, you will be able to see new tabs to configure your email settings.
Unified UI
- Sign in to Zoho One, then tap Directory in the left navigation menu.
- Go to Groups, then click the group you need.
- Click Manage Email Address, then enter an email address. 1. Manage Email Address will be available only when you have added Zoho Mail.
2. Only email addresses belonging to mail hosting-enabled domains can be added as group email aliases. - Click Add.
Once you have added a group email address, you will be able to see new tabs to configure your email settings.
Manage email notifications
One Experience UI
Spaces UI
Unified UI
One Experience UI
- Sign in to the Zoho One, then click the Admin Panel icon
on the top-right corner.
- Click User Management in the left menu, then select Groups.
- Click the group you need. Click Notifications.
- Enable or disable notifications for:
- When an email sent from the group alias is held for approval.
- When an email is approved or rejected to be sent from the group alias.
- When new members are added or removed from the group.
- Click Update.
Spaces UI
- Sign in to the Zoho One, then click the Directory Settings icon
- Click User Management in the left menu, then select Groups.
- Click the group you need. Click Notifications.
- Enable or disable notifications for:
- When an email sent from the group alias is held for approval.
- When an email is approved or rejected to be sent from the group alias.
- When new members are added or removed from the group.
- Click Update.
Unified UI
- Sign in to the Zoho One, then tap Directory in the left navigation menu.
- Go to Groups, then click the group you need.
- Click Notifications.
- Enable or disable notifications for:
- When an email sent from the group alias is held for approval.
- When an email is approved or rejected to be sent from the group alias.
- When new members are added or removed from the group.
- Click Update.
Manage spam filtering
One Experience UI
Spaces UI
Unified UI
One Experience UI
- Sign in to the Zoho One, then click the Admin Panel icon
on the top-right corner.
- Click User Management in the left menu, then select Groups.
- Click the group you need.
- Click the horizontal ellipsis icon
, then click Antispam.
- Choose a method to filter spam by:
- Whitelisted Email: Only emails coming from the added email addresses will be allowed.
- Whitelisted Domain: Only emails coming from the added domains will be allowed.
- Blacklisted Email: All emails except the ones coming from the added email addresses will be allowed.
- Blacklisted Domain: All emails except the ones coming from the added domains will be allowed.
- Click
, add email addresses or domains, then click Add.
Spaces UI
- Sign in to the Zoho One, then click the Directory Settings icon
- Click User Management in the left menu, then select Groups.
- Click the group you need.
- Click the horizontal ellipsis icon
- Choose a method to filter spam by:
- Whitelisted Email: Only emails coming from the added email addresses will be allowed.
- Whitelisted Domain: Only emails coming from the added domains will be allowed.
- Blacklisted Email: All emails except the ones coming from the added email addresses will be allowed.
- Blacklisted Domain: All emails except the ones coming from the added domains will be allowed.
- Click
Unified UI
- Sign in to the Zoho One, then click Directory in the left menu.
- Go to Groups, then click the group you need.
- Click
- Choose a method to filter spam by:
- Whitelisted Email: Only emails coming from the added email addresses will be allowed.
- Whitelisted Domain: Only emails coming from the added domains will be allowed.
- Blacklisted Email: All emails except the ones coming from the added email addresses will be allowed.
- Blacklisted Domain: All emails except the ones coming from the added domains will be allowed.
- Click
Access Zoho Mail's Panel to further fine-tune mail settings. Learn how.
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