Prerequisites

1. ABM must be available in your country. See the list of countries where ABM is available.
   
2. Your organization must be enrolled in ABM and have a Managed Apple ID.
   
3. You must have Administrator or Device Enrollment manager role in ABM. Learn more
   
4. The devices must be purchased from Apple or its authorized resellers.
   
5. You must have configured an APNs certificate.
   

Note: The following instructions explain how to enroll devices using ABM. This also applies to ASM.

Add devices to ABM

1. Add devices using reseller ID or Apple customer number
   
2. Add devices without using reseller ID or Apple customer number
   

Using reseller ID or Apple customer number

1. Sign in to your ABM account.
   
2. Click Settings in the left menu, then click Device Management Settings.
   
3. Click Edit near Customer Numbers.
   
4. Enter any of the following details:
   
1. Apple Customer Number - If you have purchased directly from Apple
   
2. Reseller ID - If you have purchased from an authorized reseller
   
   

   Note: If you've purchased from a reseller, share your Organization ID to your reseller. Automatic enrollment will be set up when they submit your device purchases in ABM.
5. Click Apply.
   

Without using reseller ID or Apple customer number

1. Configure a blueprint by following the instructions provided for enrolling devices using Apple Configurator.
   
2. When preparing the blueprint, enable Add to Device Enrollment Program and Activate and complete enrollment, then proceed with the instructions.
   
3. When prompted, enter your ABM account credentials and proceed.
   
4. Apply blueprint to devices and enroll.
   

Integrate ABM with Zoho One

Add an MDM server in ABM

1. Sign in to Zoho One , then click Directory in the left menu.
   
2. Go to Device Management.
   
3. Go to the Enrollment tab, then click Corporate Enrollment.
   
4. Select Apple as the OS, then select Apple Enrollment (ABM/ASM) as the Enrollment type.
   
5. Click Enroll devices for business.
   
   

   Note: Click Enroll devices for schools if you are using ASM to enroll devices.
6. Download the Public Key (MEMDMCertificate.pem).
   
7. Sign in to your ABM account.
   
8. Click Settings in the left menu, then click Device Management Settings.
   
9. Click Add MDM Server.
   
10. Enter a name for the new server.
    
    

    Note: Enable Allow this MDM Server to release devices, if you want the option of removing devices directly from Zoho One.
11. Click Choose file to select and upload the Public Key (MEMDMCertificate.pem).
    
12. Click Save.
    
13. Click Download Token to download the server token.
    

Integrate the MDM server with Zoho One

1. Go back to Zoho One, then click Next in the ABM/ASM enrollment page.
   
2. Click Browse in the Local Server Token field to select and upload the server token downloaded from ABM.
   
3. Enter an email address in the Email ID to notify Server Token expiry field to receive notification when the server token is about to expire.
   
   

   Note: Separate multiple email addresses with commas.
4. Click Next.
   
5. Select the configurations to skip during device set-up. To skip all the steps, click Select all. Learn more about the configurations
   
6. Click Create.
   

Enroll devices into Zoho One

1. Sign in to your ABM account.
   
2. Click Devices in the left menu to view all the devices added.
   
3. Select the devices you want to enroll in to Zoho.
   
4. Click Edit Device Management.
   
5. In the Assign to Server field, select the MDM server you want to assign devices to.
   
6. Click Continue.
   

Renew ABM server token