Managing Devices - Profiles Priority | Admin Guide - Zoho One

Profile priority

When multiple profiles are associated with a device, the policies and restrictions will be applied based on profile priority. Profile priority works as follows:
  1. For iOS devices - the most secure policies and restrictions of all the associated profiles will be applied.
  2. For Android devices - the policies and restrictions of the recently associated profile will be applied.
For example, you can apply two profiles containing different camera permissions and passcode policies to a single device.

Profile 1 (associated first): Restricts camera and set minimum passcode length as 4
Profile 2 (associated second): Allows camera and set minimum passcode length as 6

The configurations in the above example will be prioritized and applied to devices as given below:
  1. For iOS devices, the most secure configurations will be applied. So the user will be restricted from using the camera (as it is more secure than allowing them to use the camera) and they will be prompted to set a passcode with at least 6 characters (because longer passwords are more secure). The end result is a combination of both profiles.
  2. For Android devices, the configurations of the recently associated profile will be applied. As Profile 2 is the recent profile here, the user will be allowed to use the camera and they will be prompted to set a passcode with at least 6 characters.


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