Configure mail settings for a group
Create a group email address
Once you create a group email address, the task of sending emails to separate users is simplified as you can send a single mail to the group email address instead. To create a group email address, you need to have verified your domain. Learn how to verify a domain here.
The steps to configure mail settings for a group vary between the two User Interfaces supported in Zoho One. Select the UI version you use from the tabs below and proceed with the steps that follow.
Mobile UI
Spaces UI
Unified UI
Mobile UI
For iOS devices:
- Open the Zoho One app on your mobile device, then tap
in the bottom-right corner.
- Tap GROUPS, tap on the group for which you want to create an email address.
- Tap
in the top-right corner, then tap Manage Email.
- If you're adding the group's first email address:
- Tap ADD EMAIL, then enter the email address.
- Tap Add.
- Otherwise:
- Tap Add Email Addresses, then enter an email address.
- Tap Add.
For Android devices:
- Open the Zoho One app on your mobile device.
- Tap
in the bottom-right corner, then tap Groups.
- Tap on the group for which you want to create an email address.
- Tap
in the top-right corner, then tap Manage Email.
- If you're adding the group's first email address:
- Tap Add Email, then enter the email address.
- Tap ADD.
- Otherwise:
- Tap
, then enter an email address.
- Tap ADD.
Spaces UI
- Sign in to the Zoho One, then click
on the top-right corner.
- Go to Groups, then click the group you need.
- Click Manage Email Address, then enter an email address.
Note:
1. Manage Email Address will be available only when you have added Zoho Mail.
2. Only email addresses belonging to mail hosting-enabled domains can be added as group email aliases. - Click Add.
Once you have added a group email address, you will be able to see new tabs to configure your email settings.
Unified UI
- Sign in to the Zoho One, then tap Directory in the left navigation menu.
- Go to Groups, then click the group you need.
- Click Manage Email Address, then enter an email address. Note:
1. Manage Email Address will be available only when you have added Zoho Mail.
2. Only email addresses belonging to mail hosting-enabled domains can be added as group email aliases. - Click Add.
Once you have added a group email address, you will be able to see new tabs to configure your email settings.
Manage email notifications
Spaces UI
Unified UI
Spaces UI
- Sign in to the Zoho One, then click
- Go to Groups, then click the group you need.
- Click Notifications.
- Enable or disable notifications for:
- When an email sent from the group alias is held for approval.
- When an email is approved or rejected to be sent from the group alias.
- When new members are added or removed from the group.
- Click Update.
Unified UI
- Sign in to the Zoho One, then tap Directory in the left navigation menu.
- Go to Groups, then click the group you need.
- Click Notifications.
- Enable or disable notifications for:
- When an email sent from the group alias is held for approval.
- When an email is approved or rejected to be sent from the group alias.
- When new members are added or removed from the group.
- Click Update.
Manage spam filtering
Spaces UI
Unified UI
Spaces UI
- Sign in to the Zoho One, then click
- Go to Groups, then click the group you need.
- Click
, then click Antispam.
- Choose a method to filter spam by:
- Whitelisted Email: Only emails coming from the added email addresses will be allowed.
- Whitelisted Domain: Only emails coming from the added domains will be allowed.
- Blacklisted Email: All emails except the ones coming from the added email addresses will be allowed.
- Blacklisted Domain: All emails except the ones coming from the added domains will be allowed.
- Click
, add email addresses or domains, then click Add.
Unified UI
- Sign in to the Zoho One, then click Directory in the left menu.
- Go to Groups, then click the group you need.
- Click
- Choose a method to filter spam by:
- Whitelisted Email: Only emails coming from the added email addresses will be allowed.
- Whitelisted Domain: Only emails coming from the added domains will be allowed.
- Blacklisted Email: All emails except the ones coming from the added email addresses will be allowed.
- Blacklisted Domain: All emails except the ones coming from the added domains will be allowed.
- Click
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