Groups - Mail Settings | Admin Guide - Zoho One

Configure mail settings for a group

Create a group email address

Once you create a group email address, the task of sending emails to separate users is simplified as you can send a single mail to the group email address instead. To create a group email address, you need to have verified your domain. Learn how to verify a domain here.

In the mobile application:

For iOS devices:

  1. Open the Zoho One app on your mobile device, then tap  in the bottom-right corner.
  2. Tap GROUPS, tap on the group for which you want to create an email address.
  3. Tap in the top-right corner, then tap Manage Email.
  4. If you're adding the group's first email address:
    1. Tap ADD EMAIL, then enter the email address.
    2. Tap Add.
  5. Otherwise:
    1. Tap Add Email Addresses, then enter an email address.
    2. Tap Add.

For Android devices:

  1. Open the Zoho One app on your mobile device.
  2. Tap in the bottom-right corner, then tap Groups.
  3. Tap on the group for which you want to create an email address.
  4. Tap in the top-right corner, then tap Manage Email.
  5. If you're adding the group's first email address:
    1. Tap Add Email, then enter the email address.
    2. Tap ADD.
  6. Otherwise:
    1. Tap , then enter an email address.
    2. Tap ADD.

In the web application:

  1. Sign in to the Zoho One, then tap Directory in the left navigation menu.
  2. Go to Groups, then click the group you need.
  3. Click Manage Email Address, then enter an email address. Note: 
    1.  Manage Email Address will be available only when you have added Zoho Mail.
    2. Only email addresses belonging to mail hosting-enabled domains can be added as group email aliases.
  4. Click Add.
Once you have added a group email address, you will be able to see new tabs to configure your email settings.

Manage email notifications

  1. Sign in to the Zoho One, then tap Directory in the left navigation menu.
  2. Go to Groups, then click the group you need.
  3. Click Notifications.
  4. Enable or disable notifications for:
    1. When an email sent from the group alias is held for approval.
    2. When an email is approved or rejected to be sent from the group alias.
    3. When new members are added or removed from the group.
  5. Click Update.

Manage spam filtering

  1. Sign in to the Zoho One, then tap Directory in the left navigation menu.
  2. Go to Groups, then click the group you need.
  3. Click , then click Antispam.
  4. Choose a method to filter spam by:
    1. Whitelisted Email: Only emails coming from the added email addresses will be allowed.
    2. Whitelisted Domain: Only emails coming from the added domains will be allowed.
    3. Blacklisted Email: All emails except the ones coming from the added email addresses will be allowed.
    4. Blacklisted Domain: All emails except the ones coming from the added domains will be allowed.
  5. Click , add email addresses or domains, then click Add.
 

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