Telephony - Buy Numbers | Admin Guide - Zoho One

Buy numbers

The steps to buy numbers vary between the two User Interface versions supported in Zoho One. Select the UI version you use from tabs below and proceed with the steps that follow.
Spaces UI
Unified UI
Spaces UI
  1. Sign in to Zoho One, then click  on the top-right corner.
  2. Click Marketplace in the left menu.
  3. Click Learn More  below the Telephony section.
  4. Click Set Up Now.
  5. Click Buy a Number.



  6. Select the Country and Number Type.
    There are four different types of number:
    1. Local numbers: Local numbers are mostly given to individuals or local businesses. Local numbers depend on the geographic location and are distinguished with a three digit area code.
    2. National numbers: National numbers are mostly taken by large businesses. They do not depend on any region.
    3. Mobile numbers: Mobile numbers are used by individuals within a particular area, and are only accessible within the country.
    4. Toll free numbers: Toll free numbers are used by businesses and are free of cost for the caller. Similar to the area code in the local number, toll free numbers also have codes like 800, 888, 877, 866, 855, 844, and 833.
  7. If requested, choose your address or create a new address.
  8. Notes Note: An address is required to purchase and use phone numbers from Argentina, Australia, Belgium, Columbia, France, Grenada, Greece, Japan, Mexico, New Zealand, Romania, Slovakia, South Africa, Switzerland, and Vietnam.
  9. If requested, choose an approved regulatory detail or create a new regulatory detail and send it for approval.
  10. Notes Note: Numbers can only be bought after the regulatory detail has been approved.
  11. Choose an available phone number, then click Next.



  12. Verify the details, then click Make PaymentYou can get to know the types of phone numbers available in different regions for purchase and their costs by referring to the article linked here.

Unified UI
  1. Sign in to Zoho One, then click Directory in the left navigation menu.
  2. Click Marketplace in the left menu.
  3. Click Learn More  below the Telephony section.
  4. Click Set Up Now.
  5. Click Buy a Number.



  6. Select the Country and Number Type.
    There are four different types of number:
    1. Local numbers: Local numbers are mostly given to individuals or local businesses. Local numbers depend on the geographic location and are distinguished with a three digit area code.
    2. National numbers: National numbers are mostly taken by large businesses. They do not depend on any region.
    3. Mobile numbers: Mobile numbers are used by individuals within a particular area, and are only accessible within the country.
    4. Toll free numbers: Toll free numbers are used by businesses and are free of cost for the caller. Similar to the area code in the local number, toll free numbers also have codes like 800, 888, 877, 866, 855, 844, and 833.
  7. If requested, choose your address or create a new address.
  8. Notes Note: An address is required to purchase and use phone numbers from Argentina, Australia, Belgium, Columbia, France, Grenada, Greece, Japan, Mexico, New Zealand, Romania, Slovakia, South Africa, Switzerland, and Vietnam.
  9. If requested, choose an approved regulatory detail or create a new regulatory detail and send it for approval.
  10. Notes Note: Numbers can only be bought after the regulatory detail has been approved.
  11. Choose an available phone number, then click Next.



  12. Verify the details, then click Make PaymentYou can get to know the types of phone numbers available in different regions for purchase and their costs by referring to the article linked here.

 

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              TypeformWCAG


                                          Create. Review. Publish.

                                          Write, edit, collaborate on, and publish documents to different content management platforms.

                                          Get Started Now




                                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                Manage your brands on social media


                                                                  • Desk Community Learning Series


                                                                  • Digest


                                                                  • Functions


                                                                  • Meetups


                                                                  • Kbase


                                                                  • Resources


                                                                  • Glossary


                                                                  • Desk Marketplace


                                                                  • MVP Corner


                                                                  • Word of the Day


                                                                  • Ask the Experts


                                                                    Zoho Sheet Resources

                                                                     

                                                                        Zoho Forms Resources


                                                                          Secure your business
                                                                          communication with Zoho Mail


                                                                          Mail on the move with
                                                                          Zoho Mail mobile application

                                                                            Stay on top of your schedule
                                                                            at all times


                                                                            Carry your calendar with you
                                                                            Anytime, anywhere




                                                                                  Zoho Sign Resources

                                                                                    Sign, Paperless!

                                                                                    Sign and send business documents on the go!

                                                                                    Get Started Now




                                                                                            Zoho TeamInbox Resources





                                                                                                      Zoho DataPrep Demo

                                                                                                      Get a personalized demo or POC

                                                                                                      REGISTER NOW


                                                                                                        Design. Discuss. Deliver.

                                                                                                        Create visually engaging stories with Zoho Show.

                                                                                                        Get Started Now








                                                                                                                            • Related Articles

                                                                                                                            • Delete number

                                                                                                                              The steps to delete a number vary between the two User Interface versions supported in Zoho One. Select the UI version you use from the tabs below and proceed with the steps that follow. Spaces UI Unified UI Spaces UI All configurations for the ...
                                                                                                                            • Configure outgoing numbers

                                                                                                                              Users can make outgoing calls through Telephony, if a phone number is assigned to them. The steps to configure outgoing numbers vary between the two User Interface versions supported in Zoho One. Select the UI version you use from tabs below and ...
                                                                                                                            • Marketplace

                                                                                                                              Marketplace is an online store where you can browse and install Zoho product extensions, custom applications, and industry solutions. It is also a place where you can set up telephony services for your organization. If you set up your business with ...
                                                                                                                            • Manage call recording storage

                                                                                                                              You will have 1,000 minutes of free storage. If you need additional storage, you can purchase a storage plan. The steps to manage call recording storage vary between the two User Interface versions supported in Zoho One. Select the UI version you use ...
                                                                                                                            • Change payment method

                                                                                                                              Sign in to Zoho One. Click your profile icon on the top-right corner to reveal the sidebar. Under Subscription, click Manage. Click Update Payment Method. Enter your card/UPI details, and make a $1 payment. This charge is to verify the validity of ...
                                                                                                                              Wherever you are is as good as
                                                                                                                              your workplace

                                                                                                                                Resources

                                                                                                                                Videos

                                                                                                                                Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                eBooks

                                                                                                                                Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                Webinars

                                                                                                                                Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                CRM Tips

                                                                                                                                Make the most of Zoho CRM with these useful tips.



                                                                                                                                  Zoho Show Resources