Activate users
Prerequisites
- Org Owner
- Org Admin
- Custom role with "Change user status" permission.
Overview
If a user was previously deactivated, you can reactivate their account at any time, provided your organization has available user licenses.
What happens when you activate a user?
- Restores Access: The user regains access to their Zoho One account and all previously assigned applications and resumes their work without any data loss.
- Roles and Permissions: Any roles, permissions, or groups the user held before deactivation are automatically restored unless manually changed during the inactive period.
Spaces UI
Unified UI
Spaces UI
1. Sign in to Zoho One, then click 
on the top-right corner.
2. Click Users, then click on the required user. You can also find the user using the search bar.
3. Click Activate.
Unified UI
1. Sign in to Zoho One, then click Directory in the left menu.
2. Click Users, then click on the required user. You can also find the user using the search bar.
3. Click Activate.
Possible Errors