Frequently asked questions about spaces, projects and experiments | Zoho PageSense.

Spaces, projects, and experiments

1. What's the difference between a Project and a Space?
In PageSense's hierarchy, Space ranks the highest, followed by Project and Experiment. Every user has one Space they can invite multiple users to. A Project can contain any number of experiments (A/B test, Split URL test, Heatmap and Funnel Analysis). It's a good practice is to create a project for every domain. All the experiments in this project can then be on pages related to the specific domain. Learn more about assigning user based roles.

2. Is it possible to run specific experiments on multiple domains?
Yes, a single experiment can be run on multiple domains. That said, it's a good practice to create a project for every domain. All the experiments in this project can then be on pages related to the specific domain

3. Can I add multiple users to my experiment?
You can only add users at the Space and Project levels. Any user you add will have access to experiments under the particular space or project, depending on their role. 

4. Can I add multiple users to my project?
Yes, you can add multiple users to your project at any time. Any user added to your project will be able to access the experiments within, depending on their role. Click here to learn more.

5. Why am I unable to create a new Space in PageSense?
You can only create one space using a single Zoho PageSense account. However, you can be part of other Spaces that users have shared with you (referred to as Invited Space). To learn how to create a new Space, click here.

6. Is it possible to move experiments from one Project to another?

No, it is not possible to move experiments from one Project to another, as the tracking code snippet for each Project inside PageSense is unique.

7. What user roles are available in PageSense
? Or, How granular are access levels in PageSense and can they be predefined by roles, teams, and individuals?
In PageSense, you can invite new members to collaborate on different projects, and assign them three different access levels or roles, such as Project owner, Editor, and Viewer.
  1. Project owners can create, edit, publish, pause, and delete experiments. A project can have more than one project owner.
  2. Editors can create and edit paused experiments. They can also view the results.
  3. Viewers can only view the experiment's configuration and their results.