General
Which mobile operating systems does Zoho Projects support?
Our mobile apps run on the following mobile platforms:
- Google Android version 4.1 and above
- iOS 5.1 and above
- iOS 5.1 and above
What are the whitelisted IPs for using Zoho Projects?
| US3 | 216.52.72.0/23 204.141.32.0/23 8.40.222.0/23 136.143.189.0/24 136.143.186.0/24 204.141.160.0/24 136.143.182.0/23 |
| US4 | 65.154.166.0/24 204.141.42.0/23 136.143.190.0/23 136.143.187.0/24 8.45.169.0/24 136.143.188.0/24 8.39.54.0/23 |
| EU1 | 185.20.209.0/24 31.186.243.0/24 |
| EU2 | 87.252.213.0/24 89.36.170.0/24 |
| AU1 | 101.97.36.0/24 103.138.128.0/23 |
| AU2 | 103.91.166.0/24 |
| IN1 | 125.17.151.80/28 125.17.212.96/28 |
| IN2 | 199.34.22.32/28 125.18.30.112/28 125.16.138.240/28 154.83.3.32/28 |
| CN2 | 163.53.93.0/24 163.53.94.0/27 |
| CN3 | 124.251.121.0/24 124.251.122.0/25 124.251.128.0/24 |
Which languages are supported by Zoho Projects?
Zoho Projects is available in the following languages.
Supported Languages | |||
Arabic | Chinese | Czech | Danish |
Dutch | English (U.S) | French | German |
Hungarian | Italian | Japanese | Polish |
Portuguese | Portuguese (Brazil) | Russian | Spanish |
Swedish | Korean | Turkish | Ukranian |
Croatian | Thai | Bulgarian | Vietnamese |
Hindi | Hebrew | Bahasa (Indonesia) |
To change the language settings:
- Navigate to Setup->Personal Preferences->Profile.
- Click the edit icon
next to your name.
- Use the Language field to select the language of your choice.
- Click Update to complete the language settings.
To see pages in your favorite language apart from the languages that we support, send a request to support@eu.zohoprojects.com (for EU domain) or support@zohoprojects.com (for all other domains).
Which browsers are supported by Zoho Projects?
Zoho Projects supports the following browsers:
Browser | Version |
Google Chrome | 80 and above |
Firefox | 74 and above |
Safari | 14.1 and above |
Microsoft Edge based on Chromium | 80 and above |
Ulaa Browser | 2.3 and above |
We request users to upgrade their browsers to the latest version for a smooth user experience.
How do I change my user name?
User name can be changed from Setup.
- Navigate to
> Personal Preferences > Personal Settings.
- Click on the edit (
- Edit the name and then click Update.
How can I enable and disable my TFA?
-To enable your TFA, go to your Zoho Accounts pages and click the Two-factor authentication tab. Now, click here to continue reading the following steps.
-To disable your TFA, go through the following steps in our user guide.
How can I remove my secondary email address?
To remove your secondary email address, follow the steps given below:
- Log in to http://accounts.zoho.com.
- Navigate to Profile > Email Address.
- Hover over the secondary email address and click the delete icon (
).
- Your secondary email will be removed.
How do I delete my Zoho account?
To close your individual Zoho account, log in to your Zoho account and proceed with the following steps mentioned in this user guide.
How do I edit my primary email address?
The primary email address cannot be modified directly. You must add a new email address, mark it as primary, and then delete the previous email address.
- Log in to your Zoho account at https://accounts.zoho.com/ and navigate to Profile > Email Address.
- Click Add Email button and enter the new email address.
- Enter the password in the text box and click Add Email.
- Hover over the email address and click Set as Primary Address.
- Hover over the previous email address and click the delete icon to remove it from your account.
How do I add a secondary email address?
If you wish to retain the existing email address and add a new one follow the below steps:
- Log on to your Zoho account at https://accounts.zoho.com/.
- Click on the My Profile Info tab.
- Click the Email Address link and then select Add Email on the right.
- Submit a new email address in the text box that shows up.
- Email will be added to your secondary email address.
What is Two-Factor Authentication?
Two-factor Authentication adds an extra layer of security to your account. To sign-in you will be asked to enter a unique code generated by an app on your mobile device or sent via text message in addition to your email address and password. Learn more.
As a Portal administrator, can I reset a user's password?
To maintain confidentiality and ensure privacy portal owner/administrator cannot reset passwords for other users. Only users can reset their passwords.
How can I edit the e-mail invitation sent to new users?
You cannot modify the invitation since the e-mail is sent from our application server. Editing the invitation is not possible.
Can I simultaneously login to two different accounts?
No. It is not possible to login simultaneously into two different accounts using different user names. Instead, you can login to different accounts from different browsers.
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