Import Users From Zoho CRM | Online Help | Zoho Projects

Import Project Users From Zoho CRM

Zoho Projects provides an option to import users and accounts from Zoho CRM. From Zoho CRM, you can now import your project and client users to your Projects portal. This feature is not available for Zoho CRM Plus and Zoho One users. This requires Zoho CRM integration
  1. Login to Zoho CRM.
  2. Click in the upper-right corner.
  3. Click Setup.
  4. Navigate to the EXTENSIONS & APIS section and click APIs.
  5. Click the Zoho Service Communication (ZSC) Key tab.
    If you are not an Administrator in Zoho CRM, you will not have the privilege to generate ZSC key. Contact your Zoho CRM administrator to generate the ZSC key.
    Generate Now
  6. Login to Zoho Projects and click  in the upper-right corner.
  7. Navigate to Manage Users section and click Portal Users.
  8. Click in the upper-right corner and choose Import From CRM
  9. Select the email addresses of the clients you wish to import.
  10. Click Import Users Now.
  11. All the CRM users are displayed. Assign a User Role for every user and assign them to one or many projects.
  12. Click Import Users Now to import the users from CRM.

The CRM users are now added as Portal Users in Zoho Projects.


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