Portal Level Issue Reports
Users can view organization-level issue reports. These reports display the number of issues across all of the organization's projects based on a variety of parameters.
Availability: Latest user based Enterprise plan.
Benefits:
- Basic Reports: View issue count by these fields - Status, Assignee, Reporter, Escalation, Severity, Module, Classification, Reproducible, Tags, Project
- Advance Reports: View Issue Status by Assignee, Issue Escalation by Assignee, Custom Issue Report, Custom-Time based report.
View Basic Reports
- Click Reports in the left navigation panel.
- Click on the drop-down panel.
- Select Issue Reports.
- Select a report type under Basic Reports.
View Advanced Reports
The Advanced Reports display the issue count for each user according to the issue status or escalation level.
Additionally, the Custom Issue Report permits users to select any two criteria and generate a custom report.
The Custom Time-Based Report enables users to compare the issue count to two custom or default time-based fields.
Other Options
Users can change the graph type, use filters to generate reports, and even export the Org level issue reports.
- Users can switch between Line
and Area
chart from the right corner of the chart area.
- The filter option can be accessed by clicking the
icon. The reports are generated based on the criteria selected in the filters.
- Click
to access the export options. Select Export to PDF to generate a PDF of the chart.
Click Export History to view the download history and also download the file again.
See Also
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Portal Level Timesheet Reports
The org level timesheet report display time logs across all projects. The reports shows the billable hours, non-billable hours, and the project budget (if enabled). The report can be viewed by projects or by clients. Click Reports in the left ...Project Level Issue Reports
Issue Reports give deep insights on the status of the issues. Issues can be analyzed based on numerous parameters. Feature Availability: Premium and Enterprise plans Basic Reports Basic reports show the status of issues using the most common ...Portal Level Task Reports
Task Report at a portal level provides a comprehensive view of tasks across the portal. Users can gather insights based on task progress, completion rates, and other significant metrics. Global Task Report Click Reports in the left navigation panel. ...Project level Task Reports
Task reports at project level provide a consolidated view of all the tasks in a project based on their status, milestone, priority, owner, and completion percentage. Benefits: Get the task count based on completion percentage View each user's tasks ...Project Level Timesheet Reports
The Project level timesheet report displays all the time logs in a project. The reports shows the billable hours, non-billable hours, and the project budget (if enabled). The report can be viewed by projects or by clients. Click Projects in the left ...
New to Zoho LandingPage?
Zoho LandingPage Resources