Org Level Issue Reports

Org Level Issue Reports

Users can view organization-level issue reports. These reports display the number of issues across all of the organization's projects based on a variety of parameters.

Availability: Latest user based Enterprise plan.

Benefits:

  1. Basic Reports: View issue count by these fields -  Status, Assignee, Reporter, Escalation, Severity, Module, Classification, Reproducible, Tags, Project
  2. Advance Reports: View Issue Status by Assignee, Issue Escalation by Assignee, Custom Issue Report, Custom-Time based report.

View Basic Reports

  1. Click Reports in the left navigation panel.
  2. Click on the drop-down panel.
  3. Select Issue Reports.
  4. Select a report type under Basic Reports.

View Advanced Reports

The Advanced Reports display the issue count for each user according to the issue status or escalation level.
Additionally, the Custom Issue Report permits users to select any two criteria and generate a custom report.


The Custom Time-Based Report enables users to compare the issue count to two custom or default time-based fields.

Other Options

Users can change the graph type, use filters to generate reports, and even export the Org level issue reports.
  1. Users can switch between Line  and Area  chart from the right corner of the chart area.
  2. The filter option can be accessed by clicking the icon. The reports are generated based on the criteria selected in the filters.
  3. Click to access the export options. Select Export to PDF to generate a PDF of the chart.
    Click Export History to view the download history and also download the file again.

See Also




    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide





                      Still can't find what you're looking for?

                      Write to us:  support@zohoforms.com


                            




                          

                          Zoho Marketing Automation

                            Zoho Sheet Resources

                             




                                Zoho Forms Resources


                                  Secure your business
                                  communication with Zoho Mail


                                  Mail on the move with
                                  Zoho Mail mobile application

                                    Stay on top of your schedule
                                    at all times


                                    Carry your calendar with you
                                    Anytime, anywhere




                                          Zoho Sign Resources

                                            Sign, Paperless!

                                            Sign and send business documents on the go!

                                            Get Started Now


                                                Zoho SalesIQ Resources



                                                    Zoho TeamInbox Resources



                                                            Zoho DataPrep Resources



                                                              Zoho DataPrep Demo

                                                              Get a personalized demo or POC

                                                              REGISTER NOW


                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now











                                                                                      • Related Articles

                                                                                      • Org Level Timesheet Reports

                                                                                        The org level timesheet report display time logs across all projects. The reports shows the billable hours, non-billable hours, and the project budget (if enabled). The report can be viewed by projects or by clients. Click Reports in the left ...
                                                                                      • Issue Reports

                                                                                        Issue Reports give deep insights on the status of the issues. Issues can be analyzed based on numerous parameters. Feature Availability: Premium and Enterprise plans Basic Reports Basic reports show the status of issues using the most common ...
                                                                                      • Email Templates For Issue Notifications

                                                                                        Communication plays a significant role in project management. Emails have become handy in the business world to communicate effectively. Zoho Projects very well understands this fact and it provides Email Templates to customize the automated emails ...
                                                                                      • Task Reports

                                                                                        Task reports view provide a consolidated view of all the tasks in a project based on their status, milestone, priority, owner, and completion percentage. Benefits: Get the task count based on completion percentage View each user's tasks by percent ...
                                                                                      • Service Level Agreement

                                                                                        Service Level Agreement (SLA) defines the level of service that can be expected from the service provider to the customer. Zoho Projects supports SLA and it is user-defined. You can create escalation procedures in terms of which issues are subject to ...
                                                                                      Wherever you are is as good as
                                                                                      your workplace

                                                                                        Resources

                                                                                        Videos

                                                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                        eBooks

                                                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                        Webinars

                                                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                        CRM Tips

                                                                                        Make the most of Zoho CRM with these useful tips.



                                                                                          Zoho Show Resources