Email Alerts and Templates for Projects | Online Help | Zoho Projects

Email Alerts & Templates for Projects

Email alerts are notifications that are sent to the selected users (user roles or project users or client users). When an email alert is associated with a workflow, it is automatically sent to the specified users the rule is triggered. Email templates are customized email formats which can be used while configuring the email alerts.  

Create an Email Template

  1. Click   in the upper-right corner of the top navigation band.
  2. Navigate to the Automation > Email Templates
  3. Click Projects Tab and then click Add Email Template.
  4. Enter Layout Name, Name, Subject and other details in the template. 
  5. Click Insert Placeholder to insert placeholders for the task, milestone, and project-based information like Task Name, Task Status, Milestone Name, Project Name, etc., 
  6. You can insert placeholders along with your content in the Subject field and in the mail text. 
    • You can either use default fields or custom fields when you insert placeholders. 
  7. Click Save to proceed.

Edit or Delete an Email Template

  1. Click   in the upper-right corner of the top navigation band.
  2. Navigate to the Automation > Email Templates
  3. Click Projects Tab.
  4. Hover the mouse over the required Email Template and click
  5. Select Edit or Delete
  6. Update the necessary fields and click Save or confirm to delete.

Create an Email Alert

  1. Click   in the upper-right corner of the top navigation band.
  2. Navigate to the Automation > Email Alerts.
  3. Click Projects Tab and then click Add Email Alert to create a new email alert.
  4. Specify Email Alert Name, Layout Name, Email Template and the users to be notified.
    • You can select more than one user to notify i.e., You can choose the user roles or the project/client users or specify the mail ID of the users to be notified.
  5. Click Save to proceed.

Edit / Delete an Email Alert

  1. Click   in the upper-right corner of the top navigation band.
  2. Navigate to the Automation > Email Alerts
  3. Click Projects Tab.
  4. Hover the mouse over the required Email Template and click 
  5. Select Edit or Delete.
  6. Update the necessary fields and click Save or confirm to delete.

See Also


        Create. Review. Publish.

        Write, edit, collaborate on, and publish documents to different content management platforms.

        Get Started Now


          Access your files securely from anywhere

            Zoho CRM Training Programs

            Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

            Zoho CRM Training
              Redefine the way you work
              with Zoho Workplace

                Zoho DataPrep Personalized Demo

                If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

                Zoho CRM Training

                  Create, share, and deliver

                  beautiful slides from anywhere.

                  Get Started Now


                    Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                    BOOK A SESSION







                                Quick LinksWorkflow AutomationData Collection
                                Web FormsEnterpriseOnline Data Collection Tool
                                Embeddable FormsBankingBegin Data Collection
                                Interactive FormsWorkplaceData Collection App
                                CRM FormsCustomer ServiceAccessible Forms
                                Digital FormsMarketingForms for Small Business
                                HTML FormsEducationForms for Enterprise
                                Contact FormsE-commerceForms for any business
                                Lead Generation FormsHealthcareForms for Startups
                                Wordpress FormsCustomer onboardingForms for Small Business
                                No Code FormsConstructionRSVP tool for holidays
                                Free FormsTravelFeatures for Order Forms
                                Prefill FormsNon-Profit

                                Intake FormsLegal
                                Mobile App
                                Form DesignerHR
                                Mobile Forms
                                Card FormsFoodOffline Forms
                                Assign FormsPhotographyMobile Forms Features
                                Translate FormsReal EstateKiosk in Mobile Forms
                                Electronic Forms
                                Drag & drop form builder

                                Notification Emails for FormsAlternativesSecurity & Compliance
                                Holiday FormsGoogle Forms alternative GDPR
                                Form to PDFJotform alternativeHIPAA Forms
                                Email FormsFormstack alternativeEncrypted Forms

                                Wufoo alternativeSecure Forms

                                TypeformWCAG

                                    All-in-one knowledge management and training platform for your employees and customers.

                                              Create. Review. Publish.

                                              Write, edit, collaborate on, and publish documents to different content management platforms.

                                              Get Started Now




                                                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                    Manage your brands on social media


                                                                      • Desk Community Learning Series


                                                                      • Digest


                                                                      • Functions


                                                                      • Meetups


                                                                      • Kbase


                                                                      • Resources


                                                                      • Glossary


                                                                      • Desk Marketplace


                                                                      • MVP Corner


                                                                      • Word of the Day


                                                                      • Ask the Experts


                                                                        Zoho Sheet Resources

                                                                         

                                                                            Zoho Forms Resources


                                                                              Secure your business
                                                                              communication with Zoho Mail


                                                                              Mail on the move with
                                                                              Zoho Mail mobile application

                                                                                Stay on top of your schedule
                                                                                at all times


                                                                                Carry your calendar with you
                                                                                Anytime, anywhere




                                                                                      Zoho Sign Resources

                                                                                        Sign, Paperless!

                                                                                        Sign and send business documents on the go!

                                                                                        Get Started Now




                                                                                                Zoho TeamInbox Resources





                                                                                                          Zoho DataPrep Demo

                                                                                                          Get a personalized demo or POC

                                                                                                          REGISTER NOW


                                                                                                            Design. Discuss. Deliver.

                                                                                                            Create visually engaging stories with Zoho Show.

                                                                                                            Get Started Now








                                                                                                                                • Related Articles

                                                                                                                                • Custom Functions for Projects

                                                                                                                                  Automate your project workflow using Custom Functions. A custom function is a software code that can be used to automate a process. In Deluge, you can write your own function and call it from one or more Workflow rules. It is similar to Javascript's ...
                                                                                                                                • WhatsApp Integration for Zoho Projects

                                                                                                                                  Connect your WhatsApp Business account with Zoho Projects to send real-time updates to your customers. This works across modules supported in workflow rules, including custom modules. Using approved message templates, notifications can be triggered ...
                                                                                                                                • Webhooks for Projects

                                                                                                                                  Webhooks enable users to send automated HTTP notifications to third-party applications. Webhooks transmit real-time data from one application to another when an event or trigger occurs. You can define your own HTTP URLs and associate them with ...
                                                                                                                                • Project Automation in Zoho Projects - Concept

                                                                                                                                  Project automation in Zoho Projects simplifies project management by updating project fields automatically and connecting your projects with other applications. Users can set criteria, trigger an action and send automated notifications. Use case ...
                                                                                                                                • Task Automation in Zoho Projects - Concept

                                                                                                                                  Task automation in Zoho Projects simplifies and accelerates project management by automating routine tasks, and connecting your projects with other applications. Use cases HR: A HR manager in a software company uses Zoho Projects to manage employee ...
                                                                                                                                  Wherever you are is as good as
                                                                                                                                  your workplace

                                                                                                                                    Resources

                                                                                                                                    Videos

                                                                                                                                    Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                    eBooks

                                                                                                                                    Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                    Webinars

                                                                                                                                    Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                    CRM Tips

                                                                                                                                    Make the most of Zoho CRM with these useful tips.



                                                                                                                                      Zoho Show Resources