The User Details page provides detailed information about a particular user. There are various sections that display the user's skill set (requires Zoho People integration), Planned vs Actual hours, and Status summary.
Benefits:
​Streamlines user management and access control.
​Provides comprehensive user activity insights.
Access User Details from List View
Click in the upper-right corner of the top navigation band.
Navigate to Manage Users and click Portal or Client users.
Hover over an user.
Click Open Details.
Access User Details from Grid View
Click in the upper-right corner of the top navigation band.
Navigate to Manage Users and click Portal or Client users.
Hover over an user.
Click and select Open Details.
You can view the following information in the user details page:
Planned vs Actual hours: Planned hours are calculated based on the work hours allocated for the task assigned to the user. The actual hours spent is calculated based on the user's timesheets and timers.
Rate Per Hour and Cost Per Hour: Outlines the user's billing rate and cost implications.
Task, Issue, and Milestone Summary: Graphical representation of a user's overall status in tasks and issues. Get a clear view of the task and issue completion status across projects.
Direct Reports: All the users reporting to you will be listed in this section.
Reporting To: The user who you are reporting to will be displayed.
Associated Teams: You can view all the team that you are associated with under this section.