Configuring Zia for Zoho QEngine
Learn how to configure an AI model for Zia, Zoho QEngine's AI assistant, to enable capabilities such as generating manual test cases and test data. This page explains how to set up Zoho GenAI or connect external AI models such as OpenAI, Google Gemini, and Anthropic.
Super admins and admins can configure AI models for Zia.
Super admins, admins, managers, and testers can use Zia to generate manual test cases and test data.
1. Overview
QEngine supports four AI models for Zia: Zoho GenAI, OpenAI, Gemini, and Anthropic. You can choose the AI model that best fits your needs. Once enabled, it powers all of Zia's capabilities across QEngine.
1.1 How configuration works
2. Configuring third-party AI models
Sign in to your OpenAI account. Under Manage, click API Keys.
Click Create new secret key.
Enter a name if you want to and choose the required project. Click Create secret key.
Copy the generated key and store it securely.
Sign in to your Google AI Studio account.
Navigate to Dashboard > API keys.
Click Create API key.
Choose to keep the suggested name or enter your own. Select or create a Google Cloud project, then, click Create key.
Copy the generated key and store it securely.
Sign in to your Anthropic Console.
Navigate to Manage, then click API Keys.
Click Create Key.
Enter a name, and click Add.
Copy the generated key and store it securely.
3. Steps to configure Zia in QEngine
Navigate to Setup from the home page in QEngine.
Click Operations, then select Zia.
- Locate your preferred AI model card and toggle it on.
- For OpenAI, Google Gemini, or Anthropic, enter your API key and click Connect. To generate your API keys, refer to Configuring third-party AI models
Note: You can switch to a different AI model at any time. The currently active AI model will be disabled automatically, and Zia will continue to function seamlessly with the newly enabled model.3.1 Manage your AI model
Disconnect an AI model
You can disconnect an AI model if you wish to discontinue its use or switch to a different one.
Navigate to Zia under Operations tab inside Setup.
Locate the AI model you wish to disable and toggle the button off.
Note: Disconnecting your active AI model will affect Zia until you enable a new one.Reconfigure API key for an AI model
- Navigate to Zia under Operations tab inside Setup.
Locate the AI model whose API key you want to update. Click the {
} icon and select Reconfigure.
Enter the new API key, and click Connect.
4. Points to note
Model configuration
The AI model configured for Zia applies to all AI-powered capabilities in QEngine. You cannot select different models for different features.
Only one AI model can be active at a time. When you enable a new model, the current one will be automatically disabled.
API keys are generated and managed from the respective provider's platform. Ensure the key is active and valid before connecting it in QEngine.
Rate limits
API rate limits may apply since these are restrictions that the AI provider imposes on the number of times a user can access their services within a specified period of time, and vary based on their usage tier and the model consumed.
Rate limits for AI models can be referred to from the respective provider's official documentation.
Privacy
It is recommended not to include sensitive or confidential information in prompts while using Zia.
Zoho GenAI is Zoho's proprietary AI model, built and trained entirely within Zoho's infrastructure. Your data remains protected within Zoho's ecosystem.