Prerequisites :
To access RouteIQ mobile application, you should have integrated RouteIQ with your Zoho CRM account via web application. Follow the procedure provided in the link below to integrate RouteIQ with Zoho CRM - https://help.zoho.com/portal/en/kb/routeiq/admin-guide/integrations/articles/integrate-routeiq-with-zoho-crm#Scenarios_for_Integration