Sending voice notes - Zoho SalesIQ

Sending voice note from SalesIQ chat window

Share notes from the operator chat window

Visitors prefer hearing and interacting with operators instead of emails or chatbots. Voice notes help your operator to bring trust and explain resolution faster to complex questions. Your operators can send a voice note instead of text right from the operator chat window. 
Do remember to enable the voice notes option in the operator chat window.

  1. You can stop the recording whenever you complete or cancel the voice note and re-take. 

  1. You can delete the voice note before sending it to the visitor. 

Share notes from the visitor chat window

Voice notes help the visitor to cut down long messages and explain their queries instantly and get resolution faster. 
Do remember to enable the voice notes option in the visitor chat window.

  1. Visitors can stop the recording whenever they complete or cancel the voice note and re-take. 

  1. Visitors can delete the voice note before sending it to the operator. 


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