Events | Description |
Button Clicked | Number of clicks on the Zoho SalesIQ chat button. |
Chat Closed | Number of clicks on the Close (X) icon in the chat window. |
Chat Minimized | Number of clicks to minimize the Zoho SalesIQ chat window. |
Bubble Closed | Number of clicks on the Close(X) icon on the chat bubble. |
Chat Connected | Number of chat sessions with the visitors. |
Chat Ended | Number of chats ended by the visitors. |
File Transferred | Number of file transfers made by the visitors. |
Chat Printed | Number of chat transcripts printed by the visitors. |
Chat Mail Sent | Number of chat transcripts emailed by the visitor. |
Rating submitted | Number of ratings submitted by visitors. |
Feedback submitted | Number of feedback messages submitted by visitors. |
Chat Triggered | Number of auto and proactive chat initiated to the visitors. |
Chat Initiated | Number of visitor initiated chats. |
Offline Message Submitted | Number of offline messages submitted by the visitors. |
Chat Missed | Number of chats missed by the SalesIQ users. |
Chat Ended by visitor | Number of chats ended by the visitors. |
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