Can I view customer reviews of my Google My Business listing on Zoho Social?
You can view and respond to customer reviews of the business listing from the Monitor tab. When you sign up for Zoho Social, you'll see the following columns already added for you:
- Reviews (If you have connected to a Google My Business listing)
- Facebook Visitor Posts (If you've connected a Facebook Page)
- Twitter Mentions (If you've connected a Twitter Profile)
- Leads/Contacts (If Zoho CRM Integration has been enabled for your account)
You can remove, rearrange, or add new columns to customize your view based on what matters most for your business.
To refresh the posts in a column, hover over the top of the column and click the circular arrow.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Managing Facebook Reviews on Zoho Social
For any business to expand and advance, Recommendations or Reviews are essential, as they build significant trust and credibility to a brand. Interacting with your audience through social media reviews is an effective way to make a connection with ...An Introduction to Zoho Social
There's so much to social media marketing—scheduling and publishing content, listening to and engaging with your audience, and analyzing performance across social networks. We understand that your presence on social media is an integral part of ...Overview of Brands and Portals in Zoho Social
What is a Portal? In Zoho Social, a Portal houses all your Brands. You can connect and manage your pages and profiles to different Brands on Zoho Social. When you first sign up for Zoho Social, a Portal is automatically created for you. To change ...Adding Location via Zoho Social
Let's say you run a small retail outlet and want people online to locate and identify your business. This is when plugging-in your location on your social media posts can help potential customers around you, find your product or service. You can add ...Why am I unable to connect more than one Google My Business listing on Zoho Social?
You can connect one Google My Business listing to each Brand on Zoho Social. If you're managing multiple business listings, you will have to create another Brand on Zoho Social.
New to Zoho LandingPage?
Zoho LandingPage Resources