Can I view customer reviews of my Google My Business listing on Zoho Social?
You can view and respond to customer reviews of the business listing from the Monitor tab. When you sign up for Zoho Social, you'll see the following columns already added for you:
- Reviews (If you have connected to a Google My Business listing)
- Facebook Visitor Posts (If you've connected a Facebook Page)
- Twitter Mentions (If you've connected a Twitter Profile)
- Leads/Contacts (If Zoho CRM Integration has been enabled for your account)
You can remove, rearrange, or add new columns to customize your view based on what matters most for your business.
To refresh the posts in a column, hover over the top of the column and click the circular arrow.
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