FAQ on Setting Up a Custom Domain in Zoho Survey

How do I set up a custom domain?

To set up a custom domain, perform the following steps:

  1. Sign in to your domain registrar's control panel.
  2. Access the DNS Management Settings to change the DNS records. If you can't locate DNS Management, look for options such as Advanced Settings or Name Server Management.
  3. Create a CNAME (or Canonical Name) entry from your sub-domain's admin portal.
  4. Enter the host name and point it to survey.cs.zohohost.com. Changes to the DNS system are not immediate; it may take some time for them to take effect.
  5. Contact Zoho Survey Support to purchase the SSL certificate for your sub-domain free of cost. SSL certificate will be renewed for the CNAME entry pointed during your initial purchase. SSL certificates purchased from third-party vendors cannot be installed in Zoho Survey. When the SSL certificate is purchased for your sub-domain, you can try accessing the custom domain link available in the Launch tab of your survey. Remember to make sure your website is live at the moment we try to access the survey link.
Read on custom domain setup in our help guide.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide





                      Still can't find what you're looking for?

                      Write to us: support@zohoforms.com


                            




                            

                        Zoho Marketing Automation

                          Zoho Sheet Reources

                           




                              Zoho Forms Resources


                                Secure your business
                                communication with Zoho Mail


                                Mail on the move with
                                Zoho Mail mobile application

                                  Stay on top of your schedule
                                  at all times


                                  Carry your calendar with you
                                  Anytime, anywhere




                                        Zoho Sign Resources

                                          Sign, Paperless!

                                          Sign and send business documents on the go!

                                          Get Started Now


                                              Zoho SalesIQ Resources



                                                  Zoho TeamInbox Resources



                                                          Zoho DataPrep Resources



                                                            Zoho DataPrep Demo

                                                            Get a personalized demo or POC

                                                            REGISTER NOW


                                                              Design. Discuss. Deliver.

                                                              Create visually engaging stories with Zoho Show.

                                                              Get Started Now











                                                                                    • Related Articles

                                                                                    • What should I do if my custom domain is not working?

                                                                                      This can happen when your sub-domain is not mapped with survey.cs.zohohost.com. Please perform the following steps: Sign in to your domain registrar's control panel. Access the DNS Management Settings to change the DNS records. If you can't locate ...
                                                                                    • How do I set up email notifications every time someone completes my survey?

                                                                                      The email trigger feature can be used to notify you when someone completes a survey. You can also add various logic options in the email trigger. Read more here.
                                                                                    • Custom Report

                                                                                      You can select questions and create customized reports. These reports can be shared or chosen by filter to show responses for specific questions. To create a custom report: Click Create in the Custom Report section. Enter a name in the Report ...
                                                                                    • Custom V​ariables

                                                                                      Zoho Survey offers the following advanced features that take your surveying experience to a new level. Custom Variables Scoring Translate Survey Invite Reviewer Share Survey Send Copy Transfer Survey Export as PDF Print Survey Using custom variables ...
                                                                                    • Custom Field Encryption

                                                                                      You can now encrypt specific questions and custom variables, and the responses will be encrypted at rest (storage). For encrypted fields, only the equal to, not equal to, answered, and not answered operators will work in the reports filter. This ...
                                                                                    Wherever you are is as good as
                                                                                    your workplace

                                                                                      Resources

                                                                                      Videos

                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                      eBooks

                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                      Webinars

                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                      CRM Tips

                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                        Zoho Show Resources