FAQ on Mapping Contact Information From Zoho Survey into a CRM Account

How can I map contact information collected from a survey (First Name, Last Name, Billing Address, and so on) to CRM?

Zoho Survey can be integrated with Zoho CRM leads/contacts to create or update their responses in CRM. Read more here.


    Zoho DataPrep Personalized Demo

    If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

    Zoho CRM Training

      Create, share, and deliver

      beautiful slides from anywhere.

      Get Started Now





              Zoho CRM Training Programs

              Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

              Zoho CRM Training

                Zoho SalesIQ Resources



                    Zoho TeamInbox Resources




                              Zoho DataPrep Resources

                                Zoho DataPrep Demo

                                Get a personalized demo or POC

                                REGISTER NOW


                                  Design. Discuss. Deliver.

                                  Create visually engaging stories with Zoho Show.

                                  Get Started Now











                                                        • Related Articles

                                                        • Can I get the Lead ID from Zoho CRM to Zoho Survey to auto-populate when the survey is sent to the responder?

                                                          Yes, it is possible to prepopulate the lead ID from Zoho CRM to Zoho Survey. To do this, perform the following steps: Add a short answer question in your survey. Type in a question name (Lead ID). Select Prepopulate answer. Type in a parameter (e.g.: ...
                                                        • Zoho CRM

                                                          Integrating surveys with Zoho CRM helps synchronize all your survey responses within your CRM modules automatically. You can add survey links in CRM email templates and view the responses from your leads and contacts within Zoho CRM. You can also add ...
                                                        • Create a Survey

                                                          Zoho Survey provides a user-friendly interface for creating customized surveys to help you start gathering customer feedback right away. There are three ways to create surveys:  Create New Survey Choose From Template Copy Existing Survey   To create ...
                                                        • Contact Information

                                                          The Contact Information question type can be used to collect the respondent's contact information through a single question. This also reduces the chaos of using a lot of Short Answer questions. For example, however not mandatory, you could add a ...
                                                        • If I send a survey from Zoho MarketingHub, can I fill in the name and email address beforehand?

                                                          Yes, you can append the information such as name, email address, and so on in the survey URL while you send out the survey from Zoho MarketingHub.

                                                        Resources

                                                        Videos

                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                        eBooks

                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                        Webinars

                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                        CRM Tips

                                                        Make the most of Zoho CRM with these useful tips.



                                                          Zoho Show Resources