FAQ on Mapping Contact Information From Zoho Survey into a CRM Account

How can I map contact information collected from a survey (First Name, Last Name, Billing Address, and so on) to CRM?

Zoho Survey can be integrated with Zoho CRM leads/contacts to create or update their responses in CRM. Read more here.


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                                                                            • Can I get the Lead ID from Zoho CRM to Zoho Survey to auto-populate when the survey is sent to the responder?

                                                                              Yes, it is possible to prepopulate the lead ID from Zoho CRM to Zoho Survey. To do this, perform the following steps: Add a short answer question in your survey. Type in a question name (Lead ID). Select Prepopulate answer. Type in a parameter (e.g.: ...
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