How to Create Contact Information Questions in Zoho Survey | Online Help Guide

Contact Information

The Contact Information question type can be used to collect the respondent's contact information through a single question. This also reduces the chaos of using a lot of Short Answer questions.
For example, however not mandatory, you could add a contact information question in a customer feedback survey to collect your customers' personal details. You could also mark the question as not mandatory, so they have the freedom to leave it unanswered.

Contact information question sample:


To add a contact information question in your survey:

  1. Click Contact Information in the question types listed on the left pane. You can also drag and drop the question type to the builder.

  2. If you want to mark the boxes mandatory, select the Make this question mandatory checkbox.
  3. If you want to make changes to the default Error message text that displays, edit the content in the text box.
  4. In the Text must be between boxes provided, specify the minimum and maximum character limits.
  5. Switch to the Display Logic tab to add a logic condition to the question.
  6. To save the changes, click Save.
  7. To discard the changes, click Cancel.

To rename the labels in a contact information question:

  1. Click Contact Information in the question types listed on the left pane. You can also drag and drop the question type to the builder.
  2. If you want to rename the labels, type in the new labels in the Question label boxes against each of the information type.
  3. Click Save.

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