How to Create Contact Information Questions in Zoho Survey | Online Help Guide

Contact Information

The Contact Information question type can be used to collect the respondent's contact information through a single question. This also reduces the chaos of using a lot of Short Answer questions.
For example, however not mandatory, you could add a contact information question in a customer feedback survey to collect your customers' personal details. You could also mark the question as not mandatory, so they have the freedom to leave it unanswered.

Contact information question sample:


To add a contact information question in your survey:

  1. Click Contact Information in the question types listed on the left pane. You can also drag and drop the question type to the builder.

  2. If you want to mark the boxes mandatory, select the Make this question mandatory checkbox.
  3. If you want to make changes to the default Error message text that displays, edit the content in the text box.
  4. In the Text must be between the boxes provided, specify the minimum and maximum character limits.
  5. Switch to the Display Logic tab to add a logic condition to the question.
  6. To save the changes, click Save.
  7. To discard the changes, click Cancel.

To rename the labels in a contact information question:

  1. Click Contact Information in the question types listed on the left pane. You can also drag and drop the question type to the builder.
  2. If you want to rename the labels, type in the new labels in the Question label boxes against each of the information types.
  3. Click Save.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              WCAG



                                        Create. Review. Publish.

                                        Write, edit, collaborate on, and publish documents to different content management platforms.

                                        Get Started Now







                                                          You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                              Manage your brands on social media


                                                                • Desk Community Learning Series


                                                                • Digest


                                                                • Functions


                                                                • Meetups


                                                                • Kbase


                                                                • Resources


                                                                • Glossary


                                                                • Desk Marketplace


                                                                • MVP Corner


                                                                • Word of the Day


                                                                • Ask the Experts


                                                                  Zoho Sheet Resources

                                                                   

                                                                      Zoho Forms Resources


                                                                        Secure your business
                                                                        communication with Zoho Mail


                                                                        Mail on the move with
                                                                        Zoho Mail mobile application

                                                                          Stay on top of your schedule
                                                                          at all times


                                                                          Carry your calendar with you
                                                                          Anytime, anywhere




                                                                                Zoho Sign Resources

                                                                                  Sign, Paperless!

                                                                                  Sign and send business documents on the go!

                                                                                  Get Started Now




                                                                                          Zoho TeamInbox Resources





                                                                                                    Zoho DataPrep Demo

                                                                                                    Get a personalized demo or POC

                                                                                                    REGISTER NOW


                                                                                                      Design. Discuss. Deliver.

                                                                                                      Create visually engaging stories with Zoho Show.

                                                                                                      Get Started Now









                                                                                                                          • Related Articles

                                                                                                                          • Portal Information

                                                                                                                            To edit portal information: Click Portal Information in the Portal Setup section. Click Edit to update the portal name. Make any necessary changes and click Update.
                                                                                                                          • Department Information

                                                                                                                            To edit department information: Click Department Information in the Department Setup section. Click Edit to update the department name. Make necessary changes and click Update. To delete a department: Select the department you want to delete in the ...
                                                                                                                          • Scheduling Invites for Contact Based on Triggers

                                                                                                                            The following document explains how you can configure one time invites and recurring invites for Email distribution of Contact based on triggers. One Time Invites Under One-time invite, you can choose to send an email immediately or schedule it for ...
                                                                                                                          • Is it possible to contact the research panelists individually?

                                                                                                                            We don't have the option to contact the survey respondents you received through the buy responses feature.
                                                                                                                          • Question Editor

                                                                                                                            Piping When you want to ask a question based on a previous response. You can pipe in variables from previous questions and customize follow-up questions. Read this to see how it works. Question Hint When you want to give an extra piece of information ...
                                                                                                                            Wherever you are is as good as
                                                                                                                            your workplace

                                                                                                                              Resources

                                                                                                                              Videos

                                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                              eBooks

                                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                              Webinars

                                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                              CRM Tips

                                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                                Zoho Show Resources