How to Create Ranking Questions in Zoho Survey | Online Help Guide

Ranking

The Ranking question is similar to rating scale, but it also helps respondents to compare a list of items and rank them in their order of preference.
In the following example, a ranking question lets you understand your customers' order of preferences on various factors that influence them while eating out at a restaurant.

Ranking question sample:


To add a ranking question in your survey:

  1. Click Ranking in the question types listed on the left pane. You can also drag and drop the question type to the builder. 
  2. In the Question box, type your question. 
  3. If you want to mark the question mandatory, select the Make this question mandatory checkbox.
  4. If you want to make changes to the default Error message text that displays, edit the content in the text box.
  5. If you want to pipe in custom variables or variables from previous questions and customize the follow up questions, click the arrow next to Insert Variable right above the Question box, and select the variable you want to use from the list. Read more on Piping.
  6. In the Answer box, you can add the answer choices in the following ways:
    1. If you are copying and pasting the choices in the Answer box, make sure you type in each choice on a separate line. 
      Create online surveys
    2. If you want to add choices separately, click Individual Text Boxes for Each Choice right above the Answer box, and start adding choices. Click + to add more boxes, and click X to delete choices. 
      Create online surveys
    3. If you want to add a Not Applicable field for those who would not find the right answer choice in the options provided, select the Enable 'Not Applicable' option  checkbox. You can also edit the field label. Type the label name in the text box that appears on selecting the checkbox. 
  7. To learn what else you can do with the question, click Advanced options.
    1. Select Change the order of choices. You can perform the following actions here:
      1. Randomize for each respondent - To change the order randomly for each respondent
      2. Flip for each respondent - To show the choices in the opposite order for each respondent
      3. Rotate for each respondent - To rotate the choices for each respondent
      4. Ascending sort - To arrange the choices in the ascending order
      5. Select Don't randomize the last few choices if you want to select the number of choices that needn't be randomized
    2. To add a comments box, select Add 'Comments'  field. If you want to change the name of the field, in the Comments field label box, type in the new field name.
    3. Question hint is used to add hints to your question and help your respondents get a clear idea on what your questions are all about. This feature is optional and is available only for certain types of questions.
  8. Switch to the Display Logic and Answer Display Logic tabs to add a logic condition to the question and answer choices respectively.
  9. Click Save.
  10. To discard the changes, click Cancel.

    Zoho DataPrep Personalized Demo

    If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

    Zoho CRM Training

      Create, share, and deliver

      beautiful slides from anywhere.

      Get Started Now





              Zoho CRM Training Programs

              Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

              Zoho CRM Training


                  Zoho TeamInbox Resources




                            Zoho DataPrep Resources

                              Zoho DataPrep Demo

                              Get a personalized demo or POC

                              REGISTER NOW


                                Design. Discuss. Deliver.

                                Create visually engaging stories with Zoho Show.

                                Get Started Now











                                                      • Related Articles

                                                      • Question Types

                                                        There are two types of questions: open-ended and close-ended. Open-ended questions are those that allow the respondents to enter any kind of information. A few such response collection tools include Short Answer and Long Answer. Close-ended ...
                                                      • Advanced Options

                                                        Track your respondents' data and add information to your survey. Learn how to use a custom variable in your survey. Trigger Emails Use this when you want to receive an email every time someone completes your survey, or if you'd like to send a thank ...
                                                      • Logic

                                                        When you want to define how your respondents will move through the questions. Using their answers, you can route them to a different page or hide irrelevant questions altogether. This helps shorten the survey for respondents who do not fit your ...
                                                      • Scoring

                                                        Once you're done creating your survey, you can set scores for your responses. The scoring feature in Zoho Survey helps weight the responses by assigning a numeric value to each survey response. It can also be used if you're making a quiz and you want ...
                                                      • Matrix

                                                        This question type has the following different variations that you can use in your survey. Matrix Choice (One Answer) Matrix Choice (Many Answers) Matrix Rating Scale Matrix Star Rating Matrix Dropdown Matrix Textbox Matrix Grid Matrix Choice (One ...

                                                      Resources

                                                      Videos

                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                      eBooks

                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                      Webinars

                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                      CRM Tips

                                                      Make the most of Zoho CRM with these useful tips.



                                                        Zoho Show Resources