[Beta] WorkDrive Desktop TrueSync application on macOS based on File Provider Extension (FPE)

[Beta] WorkDrive Desktop TrueSync application on macOS based on File Provider Extension (FPE)

The WorkDrive TrueSync application for macOS has been redesigned based on the Apple File Provider Extension (FPE). This architectural shift accommodates both Intel and Apple silicon-based devices, delivering an enriched user experience.

With FPE, users can effortlessly access, edit, manage, and synchronize WorkDrive files and folders without the requirement to enable any third-party extensions under Preferences.

To experience this transformative shift, simply download and install our latest WorkDrive TrueSync application for macOS:
Latest Version: 3.8.3 (Beta)

System and software requirements

  1. Supported devices: Apple silicon (M1, M2, & M3 chip) and Intel-based Mac devices
  2. Supported OS versions: macOS 12 (Monterey) or later
  3. Supported WorkDrive TrueSync app version: Version 3.8.0 (Beta) or later

If your system meets the above requirements, you can enable and start using the WorkDrive TrueSync application without any issues. Otherwise, an error screen will explain why you can't update to this version.

Enable File Provider Extension

If you've updated your WorkDrive TrueSync application to version 3.8.0 (Beta) or later, you'll need to provide consent to utilize the File Provider Extension the first time you use it.

Important: The prompt to enable FPE will only appear until you grant consent. Giving consent to this message is not related to any third-party usage; it is default FPE behavior.
  1. Click the WorkDrive TrueSync icon in the menu bar. The pop-up menu will open.
  2. Click the Folder icon at the top to access your current TrueSync storage location.

  3. Click Enable in the top-right corner to utilize the WorkDrive TrueSync application.
Note: If you do not enable the File Provider Extension, you cannot access the WorkDrive TrueSync application on macOS.


Check if you are using an older version (less than 3.8.0) of WorkDrive TrueSync on your Apple silicon-based devices (such as Mac M1, M2, or M3). If so, you may have adjusted your security settings to Reduced security in the Recovery environment.

You can now install our latest WorkDrive TrueSync application FPE version with Full security in the Recovery environment.

To turn on Full security in the Recovery environment, follow the steps in this documentation: Set security policy in recovery mode

Also read:
  1. Desktop TrueSync Overview
  2. Important differences between TrueSync FUSE version and File Provider Extension (FPE) version
  3. WorkDrive TrueSync for macOS (FPE) overlay icons and context menu 

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series

                                          • Digest

                                          • Functions

                                          • Meetups

                                          • Kbase

                                          • Resources

                                          • Glossary

                                          • Desk Marketplace

                                          • MVP Corner

                                          • Word of the Day

                                            Zoho Marketing Automation

                                              Zoho Sheet Resources


                                                  Zoho Forms Resources

                                                    Secure your business
                                                    communication with Zoho Mail

                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times

                                                      Carry your calendar with you
                                                      Anytime, anywhere

                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now

                                                                      Zoho TeamInbox Resources

                                                                              Zoho DataPrep Resources

                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW

                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now

                                                                                                      • Related Articles

                                                                                                      • WorkDrive TrueSync - Release Notes

                                                                                                        Download the latest TrueSync app (Windows & Mac OS) Supported OS versions: For Windows: Windows 7 & above For Mac: OS X 10.14 and above Important: Only the stable version of the Desktop TrueSync app will be deployed for auto-update. Subsequent ...
                                                                                                      • Differences between FUSE and Apple File Provider Extension (FPE) modes

                                                                                                        Please take note of the significant changes between FUSE mode and FPE mode: Changes in user experience Overlay icons have been refreshed to align with other system icons. Files are accessed in a different location, controlled by macOS. In FPE mode, ...
                                                                                                      • Understanding the status icons and context menu in WorkDrive TrueSync on macOS based on FPE

                                                                                                        Overlay icons The overlay icons or the status icons within the WorkDrive TrueSync folder depict the synchronization status of your files and folders. Let's see the different status icons below: Notes: TrueSync status icons will now appear alongside ...
                                                                                                      • WorkDrive Genie for macOS

                                                                                                        The WorkDrive Genie app is a flexible extension that connects your files with your machine’s powerful editing tools. Any changes made on your editing apps are synced instantly to your WorkDrive account. Currently, the latest version of WorkDrive ...
                                                                                                      • TrueSync vs. Sync vs. Genie

                                                                                                        WorkDrive has multiple companion applications to improve your team’s productivity and collaboration process. TrueSync TrueSync is an application that houses all your files on a virtual drive, without consuming any storage on your device. Anytime you ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace



                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.

                                                                                                            Zoho Show Resources