Restore or permanently delete items in your team
Files and folders deleted from Trash in My Folders and Team Folders will be temporarily moved to Deleted Items in Admin Console before they are permanently deleted from your team based on the data retention policy. Team Admins can choose to restore these items during the data retention period.
Notes:
- Support for Data Administration is only available in WorkDrive's Business plan and for Zoho One users. Learn more about WorkDrive plans and pricing.
- Users on other paid plans (WorkDrive Starter, WorkDrive Team, Workplace bundle) need to upgrade to the WorkDrive Business plan to restore or permanently delete items using the Data Administration tab.
To manage deleted files and folders in Team Folders and My Folders:
- Under Data Administration, click the Manage Deleted Items tab and choose a Team Folder to find all the deleted files and folders in that Team Folder.
- To find deleted items in your team members' My Folders, click the Manage Deleted Items tab and select a member.
- You can restore any files in the Team Folders or in team members' My Folders for a period of three months from the time of deletion. To restore a file, select the required file and click the Restore button.
- To delete a file permanently, select the required file and click the Delete Permanently button.
Managing deleted items in a Team Folder
Managing deleted items in My Folders of a team member
- Deleted items in Admin Console do not take up any storage space.
- Permanently deleted files and folders will be purged (i.e., data will be removed from all data centers and servers), and they can no longer be restored.
- For WorkDrive Business plan and Zoho One users , deleted items will be permanently deleted after 7, 30, 90, or 120 days based on the Data Retention Policy.
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