Download and install WorkDrive Genie

1. Download the WorkDrive Genie app for Windows OS (Download Link).
   
2. Double-click the downloaded file to execute the installation.
   A setup window will open.
3. Click Install.
   
4. Once the installation is complete, click Finish.
   
   

Open and edit WorkDrive files

1. Select a file and click the more actions icon (...) in the top bar. 
   
   
2. Click Open With from the dropdown.
   
   
3. Select the default desktop app shown.
   
   
4. Alternatively, you can also right-click a file and select Open With > Default desktop app.
   For example, if you are selecting an image file, and your default desktop app for images is Photos, you can find the option.
   Open with > Photos (Desktop)
   
   
5. If the file type you are trying to open doesn't have a default app associated with it, you will be prompted to select or download an app that will be able to open it.
   
   
6. Click Accept to grant permission for the WorkDrive Genie app to access the selected file. This is required every time you open any WorkDrive file via this app.
   The file will be downloaded to your system automatically and will be opened in the default app (such as the Photos app for images).
   
   
7. After making your changes, you can save the file and then it will be automatically updated in the web app as the latest version.
   
   You can use the Save as option to only save the file as a copy in your system.

Info

1. If the file type you're trying to open doesn't have a default app associated with it, then you will prompted to select or download an app that will be able to open it.
   
2. If you have not installed the WorkDrive Genie app, you will be taken to a screen with a download link of the app. You need to download and install the app to proceed.

Custom domain users may face difficulties opening files through the Genie app in the Ulaa browser. You can resolve this issue by disabling the Network Protection setting in your Ulaa browser preferences.

To turn off your Network Protection setting in Ulaa browser:

1. Click on the Hamburger icon in the top-right corner of your browser and select Preferences. The Preferences tab will appear.
2. Select Privacy & Security in the left pane and navigate to the Additional protection field.
3. Toggle off the Network Protection option, if it is turned on.
4. Restart your browser.
   

Change a default app for Genie

If you want to change the default app to open files of a certain format:

1. Go to your system Settings.
   
2. Go to Apps and the select Default Apps.
   
3. Search for the file format you are looking to link in an application with and click it.
   
4. When prompted to choose an application, select the application of your choice.

For documents, spreadsheets, and presentations, you will have these two options:

Open with > Zoho Writer/Sheet/Show (Web)

Open with > (Default app) Desktop

For all other file types such as image, video, and audio, you will only have the Open with the default desktop app option.

WorkDrive Genie Menu

Uninstall WorkDrive Genie

1. Click the WorkDrive Genie app icon in the system tray or menu bar. A small screen will open. 
   
2. Select Quit.
   You must quit the app before uninstalling it to remove all app info from your computer.
   
   
3. Press the Windows key and type "Control Panel".
   
4. Select the Control Panel app from the search results.
   
5. Select Programs.
   
6. Select Uninstall a program.
   
7. Right-click the WorkDrive Genie app and select Uninstall.
   
8. Click Yes to confirm.
   
9. Click Yes to confirm removing the app and all its features completely.
   An Uninstall Complete screen will open.
   
   
10. Click Finish.