WorkDrive Notifications

Notifications in WorkDrive

To keep you in the loop on what’s happening in your team and Team Folders, Zoho WorkDrive shows you notifications in three different ways:
  1. Global or Bell notifications
  2. Unread notifications
  3. Email Notifications

Global or Bell Notifications

The global or bell notifications will notify you about team-level activities wherever you are a part of.

To see the global or bell notifications:
1. Go to your Zoho WorkDrive account.
2. Click the bell icon in the top-right corner.

From there, you can use the dropdown to filter the type of notification. The dropdown menu shows you notifications with the selected criteria:

All: Shows all your notifications.
Following: Shows all the notifications from the files and folder you have followed.
Shared: Shows all files shared to you and the permission you’ve been given. Additionally, any Team Folder that you’ve been given access to is shown here as well.
@ Mention: This shows you all the files where you have been mentioned.
Request Access: This options shows you all the files and folders that a user has requested. You can click the Share button to immediately give them access.
Others: There are several other types of notifications that get grouped under the Others category. Some examples include:
  1. A user created a team folder
  2. Your role has been changed in a team folder
  3. Someone has resolved, reopened, or replied to your comment to your file
To clear all your notifications from the menu, click the Clear All option to remove all your current notifications.

Unread Notifications

Unread Notifications will help you stay updated on all files that have been added or modified in the Team Folder since your last visit. 

The unread notifications will help you keep track of:
  1. Who has created or uploaded the file and when
  2. Who has last modified the file and when
  3. How many new versions have been created over the file
  4. How many new comments have been added on the file
If you have any notifications in a Team Folder, a red circle with a number at the center will be shown near the Team Folder name in the left panel. The number denotes the total number of notifications.

To see the Team Folder notifications:

1. Go to your Zoho WorkDrive account.
2. Select a Team Folder in the left panel under TEAM FOLDERS.
The Folders tab will open by default.

3. Click the UNREAD tab.
All Notifications of the Team Folder will be listed there.

4. Click on a file to open it and see the changes made since your last visit. 
5. Hover over a file and click MARK AS READ in the right side.
6. If you wish to mark all the files as read, click MARK ALL AS READ in the top-right corner.

All Unread
Notifications of all Team Folders can be collectively seen in the All Unread section.

To access All Unread:
1. Go to your Zoho WorkDrive account.
2. Click All Unread in the top-left corner below the Team name.
You can expand or collapse each team folder's notifications.

3. Click on a file to open, and see the changes made since your last visit.
4. Hover over a file and click MARK AS READ in the right side.
5. If you wish to mark all files in a Team Folder as read, click MARK ALL AS READ on the right side of the Team Folder name.

Email Notifications

There are some cases in WorkDrive where you will be notified via emails. Email notifications will be sent to you when:
  1. You are invited to a team
  2. Someone has individually shared a file or folder with you
  3. Someone has mentioned you in a comment
  4. Someone has requested access from you to a file or folder in your My Folders or in a Team Folder. You can click SHARE, if needed.
  5. Your scheduled zip is completed
  6. Your scheduled download is completed
  7. Your team admin has accessed your files
  8. Your team admin has shared your files
  9. You are removed from a team
You can change your preferences to adjust what type of notifications you wish to receive on what devices. For more information check the help article to learn how to change your notification preferences.

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