Notifications in WorkDrive

To keep you in the loop on what’s happening in your team and Team Folders, WorkDrive shows you notifications in three different ways:

Global or Bell notifications
Unread notifications
Email notifications

Global or Bell Notifications

The global or bell notifications will notify you about team-level activities wherever you are a part of.

To see the global or bell notifications:

Click the bell icon in the top-right corner.
From there, you can use the dropdown to filter the type of notification. The dropdown menu shows you notifications with the selected criteria:

All: Shows all your notifications.
Following: Shows all the notifications from the files and folder you have followed.
Shared: Shows all files shared to you and the permission you’ve been given. Additionally, any Team Folder that you’ve been given access to is shown here as well.
@ Mention: This shows you all the files where you have been mentioned.
Request Access: This options shows you all the files and folders that a user has requested. You can click the Share button to immediately give them access.
Others: There are several other types of notifications that get grouped under the Others category. Some examples include:
1. A user created a team folder
2. Your role has been changed in a team folder
3. Someone has resolved, reopened, or replied to your comment to your file

To clear all your notifications from the menu, click the Clear All option to remove all your current notifications.

Unread Notifications

Unread Notifications will help you stay updated on all files that have been added or modified in the Team Folder since your last visit.

The unread notifications will help you keep track of:

Who has created or uploaded the file and when
Who has last modified the file and when
How many new versions have been created over the file
How many new comments have been added on the file.

All Unread notifications

The All Unread section displays all unread notifications from your Team Folders in one place.

To view all unread notifications:

Navigate to All Unread from the left pane.
You can see a list of all unread notifications grouped by Team Folder. Expand or collapse notifications under each Team Folder as needed.

Click a file to open it and view the changes made since your last visit.
To mark an individual notification as read, hover over the file and click Mark as Read on the right.
To mark all notifications in a Team Folder as read, click Mark as Read next to the Team Folder name.

Unread notifications in a Team Folder

If you have any notifications in a Team Folder, a red circle with a number at the center will be shown near the Team Folder name in the left panel. The number denotes the total number of notifications.

To see the Team Folder notifications:

Navigate to the desired Team Folder from the left pane.
Click the Unread hyperlink in the top action bar.
All Notifications of the Team Folder will be listed there.

Click a file to open it and view the changes made since your last visit.
To mark an individual notification as read, hover over the file and click Mark as Read on the right.
To mark all notifications in a Team Folder as read, click Mark as Read next to the Team Folder name.

The Unread list shows up to 200 unread file updates for each Team Folder. If you have more unread updates, the latest updates may not appear until you mark some files as read.

Email Notifications

There are some cases in WorkDrive where you will be notified via emails. Email notifications will be sent to you when:

You are invited to a team
Someone has individually shared a file or folder with you
Someone has mentioned you in a comment
Someone has requested access from you to a file or folder in your My Folders or in a Team Folder. You can click Share, if needed.
Your scheduled zip is completed
Your scheduled download is completed
Your team admin has accessed your files
Your team admin has shared your files
You are removed from a team